I have Infinity 2 unlimited which is usually stable and fast, but every 5 days the line disconnects for about a minute (sometimes less) whilst the modem reconnects (I can see the drop and reconnection in the log).
I have had a BT engineer visit and perform a line test, everything is fine, I have also done the recommend tests via the master test socket, which doesn't make any difference.
I have a DrayTek Vigor 2762ac setup with the latest .BT firmware and configured as per the instructions for a BT VDSL connection.
My line stats are ok, as follows. Speed is good (74/18)
Any help or guidance appreciated.
this sort of disconnection is more often after 14 days with some at 7 days and from memory a couple at 5 days but as long as your conenction speed is not suffering there is nothing you can do. I used to have the 14 day reset for months and then it just stopped dropping and currently at 31 days with last reset due to firmware update
It does not matter which router you use, you will still see a momentary disconnection as DLM makes any adjustments. This normally happens early morning between 3-5am, so should not cause any issues.
I've read a few posts elsewhere regarding the 14 and 7 day disconnects, although these were using a BT HH, but I guess if its dropping on the DSLAM then its not specific to cust equipment.
I'll leave it for a few more weeks and hopefully the DLM profile will settle down.
Thanks for the responses.