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Cooter
Aspiring Contributor
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Message 1 of 15

Disconnects - Regular in evenings and through the night

Help!
I'm getting lots of disconnects in the evenings. Connection seems stable until 2030 and then all hell can break loose. There is no regularity or predictability, just I know connection will be lost. Tonight, my connectivity has been awful since 2052. Disconnect ions can last up to 30 mins. I'm at a loss.

I've tried a new home hub 6, but it's getting progressively worse.

Please help!!!
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14 REPLIES 14
Sage
Sage
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Message 2 of 15

Re: Disconnects - Regular in evenings and through the night

Any noise on the line during the disconnects? 17070 option 2.

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Moderator
Moderator
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Message 3 of 15

Re: Disconnects - Regular in evenings and through the night

Hi @Cooter,

Welcome to the community and thank you for posting. I'm sorry you're having problem with your connection.

The quite line test that @pippincp will help to rule out any issues with the telephone service that could affect your connection.

Please can you post your connection stats? If you are using the BT Smart hub you can get your connection stats by, Opening a new web browser on your connected device and type 192.168.1.254 or bthomehub.home into the address bar. This will open the Hub Manager.  Click Advanced Settings’ and then ‘Technical log’

Thanks

PaddyB

Community ModeratorPaddyB
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Cooter
Aspiring Contributor
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Message 4 of 15

Re: Disconnects - Regular in evenings and through the night

Quiet Line test. Just done now (internet is stable) and it's quiet. Will repeat during the inevitable disconnects later...
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Cooter
Aspiring Contributor
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Message 5 of 15

Re: Disconnects - Regular in evenings and through the night

Additional:

Just had the first disconnect (only a short one this time) of the evening.  Quiet Line test re-done, still quiet!

Logs (Shortened a little, disconnect appeared to be around 21:44ish on my clock, 21:45 on the logs?!):

21:47:37, 22 May.,ppp1:WAN DHCPv6 Mode : Statefull
21:47:37, 22 May.,:The LAN DHCP Server is active
21:47:32, 22 May.,:The LAN DHCP Server is inactive
21:47:32, 22 May.,BR_LAN: Allocated prefix = fdaa:bbcc:ddee::/64 (valid time = 4293967296 / preferred time = 4293967296)
21:47:32, 22 May.,BR_LAN: Allocated prefix = 2a00:23c4:6b33:d00::/64 (valid time = 2026291200 / preferred time = 2026291200)
21:47:32, 22 May.,BR_LAN: Allocated prefix = fdaa:bbcc:ddee::/64 (valid time = 4293967296 / preferred time = 4293967296)
21:47:32, 22 May.,BR_LAN: Revoked prefix = 2a00:23c4:6b33:d00::/64 (valid time = 2026291200 / preferred time = 2026291200)
21:47:32, 22 May.,BR_LAN: Allocated address = 2a00:23c4:6b33:d00:42c7:29ff:fe1f:4d65 (valid time = 2026291200 / preferred time = 2026291200)
21:47:32, 22 May.,BR_LAN: Allocated prefix = 2a00:23c4:6b33:d00::/64 (valid time = 2026291200 / preferred time = 2026291200)
21:47:31, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:21): DiscoverOptions: 53,61,57,60,12,55 | DiscoverOption55: 1,3,6,15,26,28,51,58,59,43 | RequestOptions: 53,61,50,57,60,12,55 | RequestOption55: 1,3,6,15,26,28,51,58,59,43 | HostName: Galaxy-S9 | VendorId: android-dhcp-9
21:47:31, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:28): DiscoverOptions: 53,57,55,61,12 | DiscoverOption55: 252,3,42,15,6,1,12 | RequestOptions: 53,50,57,55,61,12 | RequestOption55: 252,3,42,15,6,1,12 | HostName: LGwebOSTV | VendorId:
21:47:31, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:26): DiscoverOptions: | DiscoverOption55: | RequestOptions: 53,50,57,60,12,55 | RequestOption55: 1,33,3,6,15,28,51,58,59 | HostName: amazon-d9a75ff7d | VendorId: dhcpcd-5.5.6
21:47:31, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:25): DiscoverOptions: 53,57,60,12,55 | DiscoverOption55: 1,33,3,6,15,26,28,51,58,59 | RequestOptions: 53,50,57,60,12,55 | RequestOption55: 1,33,3,6,15,26,28,51,58,59 | HostName: amazon-6b93b1179 | VendorId: dhcpcd-5.5.6
21:47:31, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:19): DiscoverOptions: | DiscoverOption55: | RequestOptions: 53,61,50,12,81,60,55 | RequestOption55: 1,3,6,15,31,33,43,44,46,47,119,121,249,252 | HostName: TRANSFORMER3 | VendorId: MSFT 5.0
21:47:31, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:22): DiscoverOptions: 53,57,60,12,55 | DiscoverOption55: 1,33,3,6,15,28,51,58,59 | RequestOptions: 53,50,57,60,12,55 | RequestOption55: 1,33,3,6,15,28,51,58,59 | HostName: Chromecast | VendorId: dhcpcd-5.2.10:Linux-3.8.13+:armv7l:Marvell Berlin SoC (Flattened Device Tree)
21:47:31, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:23): DiscoverOptions: 53,57,60,12,55 | DiscoverOption55: 1,33,3,6,15,28,51,58,59 | RequestOptions: 53,50,57,60,12,55 | RequestOption55: 1,33,3,6,15,28,51,58,59 | HostName: Chromecast | VendorId: dhcpcd-5.2.10:Linux-3.8.13+:armv7l:Marvell Berlin SoC (Flattened Device Tree)
21:47:31, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::d588:c9e:f5c5:9332 is set active
21:47:31, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::4eef:c0ff:fe0b:cef5 is set inactive
21:47:31, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::6a9a:87ff:fee5:66e6 is set inactive
21:47:31, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::4044:9e43:5c47:5ff1 is set inactive
21:47:31, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::4eef:c0ff:fe0b:cef5 is set active
21:47:14, 22 May.,ppp1:The WAN DHCPv6 Client Process has successfully been terminated on Vlan 36
21:47:14, 22 May.,:DHCP Confirmation of Request
21:47:14, 22 May.,:DHCP Confirmation of Request
21:47:14, 22 May.,:DHCP Confirmation of Request
21:47:14, 22 May.,:DHCP Confirmation of Request
21:47:14, 22 May.,:DHCP Confirmation of Request
21:47:14, 22 May.,:DHCP Confirmation of Request
21:47:14, 22 May.,:DHCP Confirmation of Request
21:47:14, 22 May.,wl1:A WiFi device <08:C5:E1:C9:DE:94> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:47:14, 22 May.,wl1:A WiFi device <E0:51:63:96:77:B6> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:47:14, 22 May.,wl1:A WiFi device <00:16:EB:3F:A4:1C> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:47:13, 22 May.,wl1:Device <00:16:EB:3F:A4:1C> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:47:13, 22 May.,wl0:A WiFi device <4C:EF:C0:0B:CE:F5> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:47:13, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:47:13, 22 May.,wl1:A WiFi device <A4:77:33:E6:B4:C8> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:47:13, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:47:13, 22 May.,wl1:A WiFi device <A4:77:33:D5:58:F0> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:47:13, 22 May.,wl0:A WiFi device <68:9A:87:E5:66:E6> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:47:13, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:47:13, 22 May.,eth1:IGMP join received for group 239.192.152.143 on interface eth1
21:47:13, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 started by 192.168.1.112
21:47:13, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 by 192.168.1.112 requested
21:47:13, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:24): DiscoverOptions: | DiscoverOption55: | RequestOptions: 53,50,55,12 | RequestOption55: 1,3,6,15,12 | HostName: Now TV - 955 | VendorId:
21:47:13, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:25): DiscoverOptions: 53,57,60,12,55 | DiscoverOption55: 1,33,3,6,15,26,28,51,58,59 | RequestOptions: 53,50,57,60,12,55 | RequestOption55: 1,33,3,6,15,26,28,51,58,59 | HostName: amazon-6b93b1179 | VendorId: dhcpcd-5.5.6
21:47:13, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:26): DiscoverOptions: | DiscoverOption55: | RequestOptions: 53,57,60,12,55 | RequestOption55: 1,33,3,6,15,28,51,58,59 | HostName: amazon-d9a75ff7d | VendorId: dhcpcd-5.5.6
21:47:13, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::6a9a:87ff:fee5:66e6 is set active
21:46:30, 22 May.,BR_LAN:The DHCP options that are offered by the device (id:19): DiscoverOptions: | DiscoverOption55: | RequestOptions: 53,61,50,12,81,60,55 | RequestOption55: 1,3,6,15,31,33,43,44,46,47,119,121,249,252 | HostName: TRANSFORMER3 | VendorId: MSFT 5.0
21:45:43, 22 May.,ppp1:WAN Router Discovery Setting Updated : M_flag = 1, O_flag = 0
21:45:42, 22 May.,ppp1: Allocated prefix = 2a00:23c4:6b33:d00::/56 (valid time = 2026291200 / preferred time = 2026291200)
21:45:42, 22 May.,ppp1: Allocated prefix = 2a00:23c4:6b33:d00::/56 (valid time = 2026291200 / preferred time = 2026291200)
21:45:42, 22 May.,:DHCP Confirmation of Request
21:45:42, 22 May.,:DHCP Confirmation of Request
21:45:42, 22 May.,:DHCP Confirmation of Request
21:45:42, 22 May.,wl1:A WiFi device <F8:63:3F:4C:02:2F> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl1:A WiFi device <D0:4D:2C:D2:0C:4F> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl1:A WiFi device <64:EB:8C:6D:FB:57> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl0:Device <4C:EF:C0:0B:CE:F5> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:42, 22 May.,wl0:Device <4C:EF:C0:0B:CE:F5> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:42, 22 May.,wl1:Device <00:16:EB:3F:A4:1C> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl0:Device <68:9A:87:E5:66:E6> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:42, 22 May.,wl1:Device <D0:4D:2C:D2:0C:4F> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl0:Device <88:BD:45:7F:C6:E9> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:42, 22 May.,wl1:Device <F8:63:3F:4C:02:2F> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl0:A WiFi device <68:9A:87:E5:66:E6> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:42, 22 May.,wl1:Device <E0:51:63:96:77:B6> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl1:Device <08:C5:E1:C9:DE:94> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:42, 22 May.,wl0:A WiFi device <4C:EF:C0:0B:CE:F5> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:41, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 ended by 192.168.1.111
21:45:37, 22 May.,:DHCP Confirmation of Request
21:45:37, 22 May.,wl1:Device <2C:0E:3D:82:0F:73> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:A WiFi device <00:16:EB:3F:A4:1C> has successfully connected to SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:Device <64:EB:8C:6D:FB:57> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:Device <D0:4D:2C:D2:0C:4F> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:Device <F8:63:3F:4C:02:2F> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:Device <A4:77:33:D5:58:F0> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:Device <A4:77:33:E6:B4:C8> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 started by 192.168.1.111
21:45:37, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 by 192.168.1.111 requested
21:45:37, 22 May.,wl1:Device <2C:0E:3D:82:0F:73> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:45:37, 22 May.,wl0:IGMP group 224.0.1.187 on interface wl0 ended by 192.168.1.113
21:45:37, 22 May.,wl1:Device <E0:51:63:96:77:B6> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl0:Device <68:9A:87:E5:66:E6> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:37, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:45:37, 22 May.,wl1:IGMP group 239.255.3.22 on interface wl1 ended by 192.168.1.68
21:45:37, 22 May.,wl1:Device <00:16:EB:3F:A4:1C> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl0:Device <4C:EF:C0:0B:CE:F5> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:37, 22 May.,eth1:IGMP join received for group 239.192.152.143 on interface eth1
21:45:37, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 ended by 192.168.1.111
21:45:37, 22 May.,wl1:Device <88:BD:45:7F:C6:E9> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV2G])
21:45:37, 22 May.,wl0:Device <08:C5:E1:C9:DE:94> was disconnected on SSID (Device/WiFi/SSIDs/SSID[WL_PRIV5G])
21:45:31, 22 May.,ppp1:The WAN DHCPv6 Client Process has successfully been launched on Vlan 36
21:45:30, 22 May.,ppp1:New DYN ROUTE is added [81.139.56.100/32 gw ]
21:45:30, 22 May.,ppp1:New DYN ROUTE is added [81.139.57.100/32 gw ]
21:45:30, 22 May.,:WAN: SENSING AUTO VDSL
21:45:30, 22 May.,ppp1:PPP: PPP INFO 81.139.57.100,81.139.56.100
21:45:30, 22 May.,ppp1:PPP: PPP INFO
21:45:30, 22 May.,ppp:PPP: IPCP_NAK
21:45:30, 22 May.,ppp:PPP: CHAP_SUCCESS
21:45:30, 22 May.,ppp:PPP: CHAP_RESPONSE
21:45:30, 22 May.,ppp:PPP: LCP_GOOD_ACK
21:45:30, 22 May.,ppp:PPP: LCP_REQUEST
21:45:30, 22 May.,:PPPoE error: timeout
21:45:22, 22 May.,:HTTP UserAdmin login from 192.168.1.111 successfully
21:45:22, 22 May.,:PPPoE error: timeout
21:45:11, 22 May.,:PPPoE error: timeout
21:45:11, 22 May.,eth1:IGMP join received for group 239.192.152.143 on interface eth1
21:45:11, 22 May.,eth1:IGMP group 239.192.152.143 on interface eth1 started by 192.168.1.70
21:45:11, 22 May.,eth1:IGMP group 239.192.152.143 on interface eth1 by 192.168.1.70 requested
21:45:11, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:45:11, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:45:11, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 started by 192.168.1.111
21:45:11, 22 May.,wl1:IGMP group 239.0.0.250 on interface wl1 by 192.168.1.111 requested
21:45:11, 22 May.,wl1:IGMP join received for group 239.255.3.22 on interface wl1
21:45:11, 22 May.,wl0:IGMP group 224.0.1.187 on interface wl0 started by 192.168.1.113
21:45:11, 22 May.,wl0:IGMP group 224.0.1.187 on interface wl0 by 192.168.1.113 requested
21:45:11, 22 May.,wl0:IGMP join received for group 224.0.1.187 on interface wl0
21:45:11, 22 May.,wl1:IGMP group 239.255.3.22 on interface wl1 started by 192.168.1.67
21:45:11, 22 May.,wl1:IGMP group 239.255.3.22 on interface wl1 by 192.168.1.67 requested
21:45:11, 22 May.,wl1:IGMP join received for group 239.255.3.22 on interface wl1
21:45:01, 22 May.,ptm0.101:VLAN VLAN_DATA connected
21:45:01, 22 May.,:connection ATM_TV disconnected.[ERROR_USER_DISCONNECT]
21:45:01, 22 May.,:connection ATM_DATA disconnected.[ERROR_USER_DISCONNECT]
21:45:01, 22 May.,dsl:VDSL link Up: Down Rate=20332Kbps, Up Rate=1115Kbps, SNR Margin Down=0.00dB, SNR Margin Up=6.00dB
21:44:57, 22 May.,:HTTP UserBasic login from 192.168.1.112 successfully
21:44:56, 22 May.,:HTTP UserBasic login from 192.168.1.112 successfully
21:44:47, 22 May.,:HTTP UserBasic login from 192.168.1.111 successfully
21:44:25, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::a677:33ff:fed5:58f0 is set inactive
21:44:25, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fdaa:bbcc:ddee:0:c0b5:86d6:d558:7a38 is set inactive
21:44:10, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::d588:c9e:f5c5:9332 is set inactive
21:43:43, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::a677:33ff:fed5:58f0 is set active
21:43:43, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fdaa:bbcc:ddee:0:c0b5:86d6:d558:7a38 is set active
21:43:36, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::d588:c9e:f5c5:9332 is set active
21:43:25, 22 May.,:The LAN DHCP Server is active
21:43:19, 22 May.,:The LAN DHCP Server is inactive
21:43:19, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::a677:33ff:fed5:58f0 is set active
21:43:19, 22 May.,:VLAN VLAN_DATA disconnected
21:43:14, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fdaa:bbcc:ddee:0:c0b5:86d6:d558:7a38 is added
21:43:13, 22 May.,:Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination)
21:43:13, 22 May.,ppp1:The DYN ROUTE [81.139.57.100/32 gw ] is deleted
21:43:13, 22 May.,ppp1:The DYN ROUTE [81.139.56.100/32 gw ] is deleted
21:43:13, 22 May.,ppp1:Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination)
21:43:12, 22 May.,ppp1:The WAN DHCPv6 Client Process has successfully been terminated on Vlan 36
21:43:12, 22 May.,BR_LAN: Allocated prefix = fdaa:bbcc:ddee::/64 (valid time = 4293967296 / preferred time = 4293967296)
21:43:11, 22 May.,BR_LAN: Allocated prefix = fdaa:bbcc:ddee::/64 (valid time = 4293967296 / preferred time = 4293967296)
21:43:10, 22 May.,dsl:VDSL Link Down: duration was 77477 seconds
21:43:02, 22 May.,BR_LAN:LAN Neighbor Discovery : Host fe80::d588:c9e:f5c5:9332 is set active
21:42:08, 22 May.,wl1:IGMP join received for group 239.255.3.22 on interface wl1
21:42:08, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:42:08, 22 May.,wl1:IGMP join received for group 239.255.3.22 on interface wl1
21:42:08, 22 May.,wl1:IGMP group 239.255.3.22 on interface wl1 started by 192.168.1.67
21:42:08, 22 May.,wl1:IGMP group 239.255.3.22 on interface wl1 by 192.168.1.67 requested
21:42:08, 22 May.,wl0:IGMP join received for group 224.0.1.187 on interface wl0
21:42:08, 22 May.,wl0:IGMP group 224.0.1.187 on interface wl0 started by 192.168.1.113
21:42:08, 22 May.,wl0:IGMP group 224.0.1.187 on interface wl0 by 192.168.1.113 requested
21:42:07, 22 May.,wl1:IGMP join received for group 239.0.0.250 on interface wl1
21:42:07, 22 May.,eth1:IGMP join received for group 239.192.152.143 on interface eth1
21:41:07, 22 May.,wl1:Device <08:C5:E1:C9:DE:94> was disconnected on SSID (Device/WiFi/SSIDs

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Cooter
Aspiring Contributor
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Message 6 of 15

Re: Disconnects - Regular in evenings and through the night

I've not been able to get hold of any additional logs right now, but after the disconnect shown above it was stable for a bit but then became totally unreliable for the next couple of hours until I gave up and went to bed...
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Distinguished Sage
Distinguished Sage
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Message 7 of 15

Re: Disconnects - Regular in evenings and through the night

can you post hub stats from advanced setting then technical log information - not the actual logs



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Cooter
Aspiring Contributor
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Message 8 of 15

Re: Disconnects - Regular in evenings and through the night

These were snapshotted at a reasonable "quiet" time, nearly 15hrs after the last disconnect...stats1.PNGstats2.PNG

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Distinguished Sage
Distinguished Sage
292 Views
Message 9 of 15

Re: Disconnects - Regular in evenings and through the night

Can you enter phone number and post results. Remember delete number  http://www.dslchecker.bt.com/



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Cooter
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Message 10 of 15

Re: Disconnects - Regular in evenings and through the night

Cheers  (it's nearly 9pm...I'm getting ready for the disconnects...)

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