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Distinguished Guru
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Message 11 of 52

Re: Do BT tell Lies ?

That's not your IP profile. Up should be either 10 or 20.
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deadelvis
Aspiring Contributor
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Message 12 of 52

Re: Do BT tell Lies ?

Don`t know mate i am just one of the ignorant masses who trust the information they are given before the sale.You expect the right size engine when you buy a car.I was told 56mbps not the up to bo...cks
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deadelvis
Aspiring Contributor
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Message 13 of 52

Re: Do BT tell Lies ?

Down-Up 37.56/8.14
ping 29.88
ok but profile for these speeds
matches
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Distinguished Guru
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Message 14 of 52

Re: Do BT tell Lies ?

Sorry if I confused you. You need to find your IP profile to see if you're on the correct package. If you're on 40/10, you obviously won't ever hit 56Mbps.

You do the speedtest at http://speedtest.btwholesale.com then you do the Further Diagnostics. Then it should tell you your IP profile.
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deadelvis
Aspiring Contributor
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Message 15 of 52

Re: Do BT tell Lies ?

Thanks to those who replied,i just admit defeat.Have seen BT true colors
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deadelvis
Aspiring Contributor
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Message 16 of 52

Re: Do BT tell Lies ?

Here you go Ray,no hope for me

 

Download speedachieved during the test was - 37.59 Mbps
 For your connection, the acceptable range of speedsis 16 Mbps-38.4 Mbps .
 Additional Information:
 IP Profile for your line is - 38.4 Mbps
Upload speed achieved during the test was - 8.07Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps


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Distinguished Guru
255 Views
Message 17 of 52

Re: Do BT tell Lies ?

That's right, you're getting the maximum you can 😞 πŸ˜‰
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If you found this post helpful, please click on the star on the left
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deadelvis
Aspiring Contributor
253 Views
Message 18 of 52

Re: Do BT tell Lies ?

Yes shame they fooled me into thinking it would be 56mbps.
Seems dishonest practice to me.
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Distinguished Guru
247 Views
Message 19 of 52

Re: Do BT tell Lies ?

I'm not sure the extra speed would have made any difference to your connection.
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If you found this post helpful, please click on the star on the left
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Jyot
Contributor
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Message 20 of 52

Re: Do BT tell Lies ?

Yeah, same here:

 

I was promised 52.5 MBPS and i get around 30MBPS if im lucky

so Bt do tell lies

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