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Aeropars
Beginner
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Message 11 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

@DavidM

 

He's said that my only option is to have FTTP installed as its the only way the order can be put through. I don't know why this would be the case though if its possible to do a soft downgrade.

 

Whether its a case of him not knowing any different or not though I don't know.

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Distinguished Guru
Distinguished Guru
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Message 12 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

If there is FTTP available to you I would advise you to take it with open arms. There are far less issues with FTTP and you would be future-proofed, have 4 different speeds available and add value to your house.

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Aeropars
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Message 13 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

Hi there,

 

I've never had an issue with the installation I have and I certainly don't want ugly cables ran around skiring boards and the like.

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Aeropars
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Message 14 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

Hi guys.

 

I had an engineer out today to attempt installation of the fibre. He confirmed that the fibre would need to be run around the house to the point where the router needs to reside. I wasn't happy to have this done so I refused the installation.

 

Having spoken to the Executive Complaints guy he advised that where BT have invested in fibre infrastructure they insist it must be used. As such, any new service where FTTP is available, that will be the delivery method. Despite already having a FTTC service and wanting to downgrade my broadband speed, I'm being told I must still have fibre installed. 

 

I think this means I'll be leving BT.

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Distinguished Sage
Distinguished Sage
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Message 15 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

@Aeropars

This does not make sense, as a downgrade is only a software change.

 

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Distinguished Sage
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Message 16 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

You're mad to not take FTTP.
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Aeropars
Beginner
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Message 17 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

@Keith_Beddoe - Well thats exactly what I thought too. But for whatever they are insisting I take fibre if I want my service changed. If they want to lose my custom then they are going the right way about it unfortunatly. 

 

@Webby - I disagree. I'm less than 200 metres away from the cabinet and I get the full advertised speed of infinity 2. I see no functional reason as to why I should have fibre installed for a 52mb service. Especially as I have had stable service for the pasy 4 years since it was installed on the new build estate where I live. 

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Distinguished Sage
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Message 18 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

Future proofing for one.

Almost zero reliability issues for two.

The option to have your speeds upgraded at the click of a button as and when you need it for three.

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Aeropars
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Message 19 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

I think the demise of copper is a long way off yet. I'll go on record to say broadband and other network circuits will still utilise copper for at least 10 years.

Its not that common that problems occur through copper degradation. Particularly with modern day duct systems. In 20 years as a network engineer I've never seen a fault caused solely due to degradation. It has generally been due to some form of human error.
To point three, so it seems backwards you have to upgrade to downgrade then, as in my case.

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Distinguished Sage
Distinguished Sage
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Message 20 of 32

Re: Downgrade from Infinity 2 to Infinity 1 - Forced to have FTTP installed??

@Aeropars

You are not going to save much by downgrading from Infinity 1, if fact some people have been offered a cheaper price for Infinity 2, but a longer contract period.

 

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