When I signed up to BT fibre the estimated speeds for fibre and standard adsl were very similar. But now the latest information is that my estimated fibre speeds are 0.1 to 1mb and adsl upto 4mbps. It looks like no new fibre orders are being accepted on my line. My actual speed is just over the guaranteed 1.5mb, but we are now struggling with streaming services.
The best solution for me would be to downgrade to adsl but I still have 9 months to run on my current contract and i do not want to be hit with heavy cancellation charges. Do you think that vodafone would downgrade me for free or if not possible allow me to cancel the contract without penalty?
if you are well into your contract then unlikely unless speed well below the estimated range tou received at outset
if hh6 then post stats advanced settings then technical log information
also enter phone number and post results delete number but leave exchange and cab https://www.btwholesale.com/includes/adsl/main.html
Can you post the connection stats from the hub.
HH6 Advanced settings/technical log.
It's also worth noting your estimated ADSL download is Upto 2.5Mb not 4Mb.
So from stats you are within estimated range and probably similar to adsl. Not sure you would get to downgrade free. Depends on saving if move to adsl