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dfenceman
Expert
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Message 21 of 27

Re: Download Speed Dropped Over last few weeks 78, 68, 58Mbps now 56, Upload remains at 19Mbps

Hi matg,

 

Have you tried talking to Kevin Slater who I believe is your Broadband Champion ?

I belive all cabinets installed under the Connecting Cambridgeshire roll-out are vectoring ready but not yet activated

Best regards,
dfenceman
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matg
Contributor
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Message 22 of 27

Re: Download Speed Dropped Over last few weeks 78, 68, 58Mbps now 56, Upload remains at 19Mbps

No but I will.

 

Engineer was conviced vectoring was on it he gets a false error on his handheld test device, tols me he spent a whole day with another customer trying to fix the error until he was told about vectoring which produces the error.

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matg
Contributor
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Message 23 of 27

Re: Download Speed Dropped Over last few weeks 78, 68, 58Mbps now 56, Upload remains at 19Mbps

Still ned help on this.

 

Sounding more like crosstalk, can anythign be done? Is it worth trying a VDSL Modem rather than the HH5 as I noice multiple dropout outs over the weekend.

 

 

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Distinguished Guru
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Message 24 of 27

Re: Download Speed Dropped Over last few weeks 78, 68, 58Mbps now 56, Upload remains at 19Mbps

How is the problem Crosstalk?

You have a line fault.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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matg
Contributor
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Message 25 of 27

Re: Download Speed Dropped Over last few weeks 78, 68, 58Mbps now 56, Upload remains at 19Mbps

Two Openreach engineers tell me the line is fine.

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matg
Contributor
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Message 26 of 27

Re: Download Speed Dropped Over last few weeks 78, 68, 58Mbps now 56, Upload remains at 19Mbps

 

Seems my contact at BT care after being very helpful has now gone quiet on me.....any admins on here pick this up?

 

 

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dfenceman
Expert
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Message 27 of 27

Re: Download Speed Dropped Over last few weeks 78, 68, 58Mbps now 56, Upload remains at 19Mbps

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