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Expert
127 Views
Message 41 of 44

Re: Download speed has reduced

Can I have that in plain English please.

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Distinguished Sage
Distinguished Sage
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Message 42 of 44

Re: Download speed has reduced

@rta2000 

As you have already been to the Ombudsman and also through the appeal procedure and lost your case there is not much point in replying anymore so I will opt out and let others continue

the mods have already said there is nothing they can do



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Aspiring Contributor
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Message 43 of 44

Re: Download speed has reduced

Yes indeed. An independent and impartial review of the situation made by someone whose salary is funded by BT. Quelle surprise.
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Moderator
Moderator
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Message 44 of 44

Re: Download speed has reduced

Hi @rta2000,

I do understand that you're not happy with the speed of your connection. Your case has already been through the Ombudsman review process which has outlined BT's final position. I'm sorry if you weren't happy with that outcome. There is no further support or advice the Community can offer.

I'm locking this thread I don't see any value in allowing this thread to continue.

Thanks

PaddyB

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