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Message 1 of 2

Drop in Noise


wondering if anyone could advise on a drop of noise on my connection?

Background - rock solid connection since static on line fixed almost 2 years ago. Always sync at full rate with maximum data rate somewhere between 83000 and 84500, the down noise showing at around 6.8-7.1db

Noticed on Sunday quite a big drop of noise down towards 6.0, and jumping around a lot between 5.0 and 6.0 - maximum data rate anywhere between 75000 and 83000 - seems to go through stable periods hovering around mid 83000s, then periods going up and down, up and down .

Restarted the router on Tuesday , synced at 79995 as you can see and "normal" noise of 7.1, which then started to fall off in the evening. Yesterday it was fairly static around 6.4 during the day but has fallen back to around 6.0 over the course of the day while I've been at work, and it's jumping around consistently again.

Speed tests seem fine and a quiet line test is quiet. I'm probably just being paranoid, but after the last issue with static on the line which left it quite unstable I'm pretty keen to nip any potential problems in the bud.

Any advice or stop worrying? Thanks!



1. Product name:BT Home Hub
2. Serial number: 
3. Firmware version:Software version (Type A) Last updated 01/03/19
4. Board version:BT Hub 5A
5. DSL uptime:2 days, 04:03:47
6. Data rate:20000 / 79995
7. Maximum data rate:25027 / 83319
8. Noise margin:9.3 / 5.9
9. Line attenuation:8.6 / 10.6
10. Signal attenuation:8.6 / 10.6
11. Data sent/received:722.4 MB / 22.9 GB
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Message 2 of 2

Re: Drop in Noise

6.0dB is target noise margin so you should be OK.

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