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jparnell82
Aspiring Expert
298 Views
Message 1 of 7

Drop in upload speed

Hello,

I've recently noticed that there's been a 5Mb reduction in my upload speed. I used to consistently get 20Mbps but this has recently dropped to just under 15Mbps despite the maximum showing as 22Mbps.

Does anyone know what would cause this? I have tried rebooting my router but this doesn't have any effect.

 

Data rate:14.993 Mbps / 65.596 Mbps
 
Maximum data rate:22.558 Mbps / 65.605 Mbps
 
Noise margin:9.9 / 6.0
 
Line attenuation:11.9 / 12.9
 
Signal attenuation:11.9 / 12.9
 
 
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6 REPLIES 6
Sage
284 Views
Message 2 of 7

Re: Drop in upload speed

Any noise on your line?  17070 option 2, best with corded phone.

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jparnell82
Aspiring Expert
267 Views
Message 3 of 7

Re: Drop in upload speed

Just ran the quiet line test and confirmed there's no noise

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jparnell82
Aspiring Expert
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Message 4 of 7

Re: Drop in upload speed

Can anyone offer any advice please? Is it worth logging a fault call?

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Distinguished Sage
Distinguished Sage
228 Views
Message 5 of 7

Re: Drop in upload speed

have you tried a factory reset using recessed button on back and holding until lights flash?



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jparnell82
Aspiring Expert
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Message 6 of 7

Re: Drop in upload speed

Hello, yes I tried before posting on here but the speed remained the same

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jparnell82
Aspiring Expert
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Message 7 of 7

Re: Drop in upload speed

Anyone? 😁

 

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