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dfenceman
Expert
1,312 Views
Message 21 of 33

Re: EMCHATT : Chatteris


@Shouou wrote:

I asked,

 

got no response, so i'm stuck with what BT said, "no cabinet upgade planned."


Then go back to them again until you do get an answer.  The phone number is 01223 703 293 .

 
 
Best regards,
dfenceman
0 Ratings
FenLandK
Beginner
1,285 Views
Message 22 of 33

Re: EMCHATT : Chatteris

I've had an email back from Connecting Cambridgeshire saying that those of us with EO lines on EMCHATT are scheduled for a solution between September 2015 and December 2015.  They aren't sure yet whether that will be FTTP or FTTC at the exchange.  Maybe it will depend on how many people are interested, so get registering if you haven't already!

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dfenceman
Expert
1,272 Views
Message 23 of 33

Re: EMCHATT : Chatteris

Shounou said he/she was on cabinet 6, so not EO.

Best regards,
dfenceman
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Shouou
Aspiring Contributor
1,254 Views
Message 24 of 33

Re: EMCHATT : Chatteris

Called twice never got through after 20mins, Got no response via email either.

 

BT Customer service say no cabinet upgade planned and jsut want to sell me a package upgrade.

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Shouou
Aspiring Contributor
445 Views
Message 25 of 33

Re: EMCHATT : Chatteris

The Official Response is:


"Our Fibre technology is being rolled out across the UK, and is being done street by street, cabinet by cabinet.

I have checked to find out when your line will be able to support BT Infinity. Your exchange Chatteris has been upgraded to provide Infinity but your street cabinet (6) has not been upgraded yet. There are no immediate plans to do this.

We are trying to roll out fibre to as much of the country as we can. As a public company we are obliged to firstly focus on the areas where we can make an economic return and we do announce new phases of this work every four months or so.

In addition to that, we work with the government and local authorities to enable areas that otherwise would not be possible and we would hope to be able to provide Infinity to more than 90% of the UK."

 

How wonderful, my only option is to move house unless i setup a business and pay for a leased line :smileysad:

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Shouou
Aspiring Contributor
402 Views
Message 26 of 33

Re: EMCHATT : Chatteris

2 years and still waiting for the Only cabient left in Chatteris to be upgraded.

 

Connecting Cambridgeshire are not interested either. They stopped sending me emails once i mentioned Chatteris.

 

Its no wonder businesses in the centre of Chatteris are closing down, BT wont provide broadband to the main high street.

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Distinguished Sage
397 Views
Message 27 of 33

Re: EMCHATT : Chatteris

It's nothing to do with BT.

It's Openreach. I guess you've got the seem feeling towards the likes of Virgin, Hyperoptic, Gigaclear etc?
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Shouou
Aspiring Contributor
392 Views
Message 28 of 33

Re: EMCHATT : Chatteris

'Openreach' won't deal with me as I am a residential customer. I have to go through BT.

 

BT still can't give me a date.

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Guru
Guru
387 Views
Message 29 of 33

Re: EMCHATT : Chatteris

Hi @Shouou

 

BT Consumer will only know the information publicly available and available to other Openreach Customers (i.e Communication Providers).

 

You will be best trying to keep in contact with Connecting Cambridgeshire (via http://www.connectingcambridgeshire.co.uk/contact/) or Openreach via http://www.homeandwork.openreach.co.uk/help-and-support/fibre-broadband-availability.aspx 


jac_95 | BT.com Help Site | BT Service Status
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Distinguished Sage
380 Views
Message 30 of 33

Re: EMCHATT : Chatteris

BT can only sell you a service that Openreach make available, much like TalkTalk, Sky or any other ISP.

Have you and your local community considered co-funding a fibre cabinet with Openreach?
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