BT has offered me a good deal to upgrade from Halo 2 Superfast Fibre 67mb to Halo 2 Ultrafast Fibre 250 300mb. They said an engineers visit was necessary (£50), I stated I had the Smart Hub 2 but they said I would need a new hub and setting up. Can anyone confirm if this is correct?
Also on checking the availability of ultrafast fibre broadband on their website it says it's unavailable when I put my phone number in but that I can have superfast.
Any clarification would be appreciated.
Solved! Go to Solution.
Are you sure that its not FTTP as its 250-300Mb?
If that is the case, then you would need a SH2 with a WAN port,and the engineer would fit an optical modem.
According to the BT Broadband availability checker FTTP isn't available to me.
Update. I have just managed to contact BT and I was misled, I retain my Smart 2 hub but have to have a module put in my local cabinet to achieve the speeds. Then a home visit to check I am getting the correct speeds.
Thanks for the input.