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Lukedingwall
Beginner
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Message 1 of 2

Engineer

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Hello, I ordered a halo hub today and was wondering if an engineer would also be sent out to fit the fibre broadband? Considering it’s a first time having bt fibre. Many thanks

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Engineer

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there is no Halo hub as such   there is a SH2 and halo is an addon feature of your broadband package  if you are upgrading from the older adsl to FTTC then no engineer will visit as it is plug and play



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