Error message on checking B.B. order

[Leehebrides]

I keep getting this message when I try and check on my Broadband order on MY BT, I tried live chat , they could not help, I was promised a call back Monday , nothing and the error message is still there, anyone had this before or anyone with live orders getting the same

[NeilO · Accepted solution]

@Leehebrides  sorry about the delay getting back to you, was this sorted? Post back and let me know if you need any help. 

[Leehebrides]

That’s ok many thanks any way. Well the error message has gone, a combination of things I think,I was recorded as a BT employee and a wrong lost code , I think I have managed to get all that sorted.

[NeilO]

@Leehebrides Thanks for letting me know, I'm glad you got it sorted.