Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Error messages 'default gateway' and 'proxy settings'
I am experiencing daily shortish cut offs with two regular error messages "default gateway is not available' and 'windows could not detect this network's proxy settings'' Windows 10, fibre to the premises, BT hub, ethernet to power line adapter to ethernet to pc. Appears not to impact my mobile or Ipad - both on wifif to the BT hub.