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corky20
Aspiring Contributor
213 Views
Message 1 of 5

Evening Congestion NI

Once 6pm hits, my connection goes to **bleep**. I watch streams quite a lot, during the day it's no problem. Come the evening, the streams keep buffering.

 

I'm on Infinity 2 and usually get around 60+ down during the day, in the evening it's down to around 30. Looks like my exchange hasn't been upgraded in a very long time, the most recent information says:

 

Max DSL Upgrade Status

Status: Green

Good News, BT have finished enabling this exchange for Max DSL products.
Products became available from 31/03/06.

 

Anyone else from Northern Ireland having similar problems?

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4 REPLIES 4
Distinguished Sage
207 Views
Message 2 of 5

Re: Evening Congestion NI

that information refers to copper ADSL broadband not VDSL fibre services
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Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: Evening Congestion NI

Please can you please provide http://speedtest.btwholesale.com/  results for different times of the day, including the further diagnostics page? The last test needs to be done at peak times so the results are stored on the BT server.

 

These must be done using a computer connected to the home hub, using an Ethernet cable.

 

Which exchange are you connected to?

 

You can find it out from this page.


Broadband availability checker


Please remember to edit out your phone number before you post the results.


There may be congestion issues on that exchange.

 

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corky20
Aspiring Contributor
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Message 4 of 5

Re: Evening Congestion NI

btexch.png

Will run a speedtest tomorrow.
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Moderator
Moderator
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Message 5 of 5

Re: Evening Congestion NI

Hi @corky20 and thanks for posting.

 

There aren't any reports of congestion at the Portadown exchange so once you've posted the evening test results, including the further diagnostics, drop me over an email with your details and I'll look into this for you. You'll get the contact the moderators link in my profile.

 

Cheers

 

David

Community ModeratorDaveM
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