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dannyk90
Aspiring Contributor
608 Views
Message 1 of 30

Everything is fibre ready but no one will offer me fibre ?

  • Exchange is Fibre ready (it has been fttc for a few years)
  • Green street cabinet is fibre ready (has OpenReach sticker over it, a new wide cabinet is next to it too)
  • Got a letter 1 or 2 years ago "fibre is here".

 

........but no one will offer me fibre internet ???

 

I have contacted many ISPs (and bt whole sale) and also used their line checkers to see what I can get, all estimate the same, I get about 16mbit/s.

 

What's the hold up ?

 

  • I saw a open reach van visit the exhange last week.
  • Recently my internet has been cutting out a few times together.
  • BT recently finished some work outside the exchange.
  • BT will be "renew underground cable" near my house soon. 

http://i338.photobucket.com/albums/n408/dannyk902008/10488837_10152991547063957_229526379_n.jpg

 

This is my line speed:

http://i338.photobucket.com/albums/n408/dannyk902008/linespeed.jpg

 

 

 

 

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29 REPLIES 29
Distinguished Sage
Distinguished Sage
605 Views
Message 2 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

can you post results if you enter your phone number remember to delete phone number https://www.btwholesale.com/includes/adsl/main.html



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dannyk90
Aspiring Contributor
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Message 3 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

imjolly

 

"There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line."

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Distinguished Sage
Distinguished Sage
590 Views
Message 4 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

Do you get anything if you enter your postcode http://fttc-check.alc.im/



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dannyk90
Aspiring Contributor
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Message 5 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

http://prntscr.com/3xcw7x this is a screen shot link of what result I got.

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Distinguished Sage
Distinguished Sage
581 Views
Message 6 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

Looks like your line is EO exchange only and if so you can't at present get fibre. You need to be connected to a street cabinet. Openreach have installed a few new cabinets outside exchanges but that is st end of queue after rollout plans are complete. Don't see it anytime soon



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dannyk90
Aspiring Contributor
578 Views
Message 7 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

I talked with my current ISP and they said I am definitely connected to a green street cabinet and not Exchange Only.

 

- TalkTalk

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Distinguished Sage
Distinguished Sage
569 Views
Message 8 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

Then you need to go back to your ISP and ask them to supply fibre. The second checker for postcode suggested you were EO with only 3% possibility your were on cab 5



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dannyk90
Aspiring Contributor
567 Views
Message 9 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

So for me to be exchange only, that map marker will point to my exchange and NOT a green street cabinet ?

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Distinguished Sage
Distinguished Sage
560 Views
Message 10 of 30

Re: Everything is fibre ready but no one will offer me fibre ?

I think the red maker on the map is the exchange. The results for postcode gave 2 possibilites either EO or 3% possibility you are connected to cab 5



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