FTTC NAD key.

[garethrjones92]

That's what I am trying to say. When I look up on that and put my post code in it shows this.

[garethrjones92]

@licquorice no, just a house behind mine.

[pippincp]

@garethrjones92I suggest you make enquiries via the contact us option here.

https://gov.wales/broadband-in-wales 

[licquorice]

Sorry, can you clarify. Do you mean there are no properties connected to the same pole as you or that there are but they cannot get fttc either

[garethrjones92]

No other properties on my street connected direct into the same pole as I am but there is a property behind mine that is, they can get Fibre too.

[pippincp]

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@garethrjones92wrote:
No other properties on my street connected direct into the same pole as I am but there is a property behind mine that is, they can get Fibre too.

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I've given you the path to persue. Up to you if you use it.

[licquorice]

If there is another property connected to the same pole as you that has FTTC it must be a database error, all pairs on a DP will go back to the same cabinet/joint (E10 isn't a green cabinet it is just a cable joint).

[garethrjones92]

@pippincp thank you 🙂

[garethrjones92]

@licquoricejust phoned the FTTC team to enquire why they can and I can't and they didn't want to take my call, they were very reluctant.

[pippincp]

There isn't an "FTTC" team, just a BT sales team. As routing of your line has nothing to do with your ISP there is nothing they can do for you unless you get them to agree to request an ORDI from Openreach.

Use the path I've given you.