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garethrjones92
Aspiring Contributor
534 Views
Message 11 of 54

Re: FTTC NAD key.

That's what I am trying to say. When I look up on that and put my post code in it shows this.FTTC.png

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garethrjones92
Aspiring Contributor
530 Views
Message 12 of 54

Re: FTTC NAD key.

@licquorice no, just a house behind mine.
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pippincp
Distinguished Sage
524 Views
Message 13 of 54

Re: FTTC NAD key.

@garethrjones92I suggest you make enquiries via the contact us option here.

https://gov.wales/broadband-in-wales 

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licquorice
Distinguished Sage
Distinguished Sage
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Message 14 of 54

Re: FTTC NAD key.

Sorry, can you clarify. Do you mean there are no properties connected to the same pole as you or that there are but they cannot get fttc either

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garethrjones92
Aspiring Contributor
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Message 15 of 54

Re: FTTC NAD key.

No other properties on my street connected direct into the same pole as I am but there is a property behind mine that is, they can get Fibre too.
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pippincp
Distinguished Sage
475 Views
Message 16 of 54

Re: FTTC NAD key.


@garethrjones92wrote:
No other properties on my street connected direct into the same pole as I am but there is a property behind mine that is, they can get Fibre too.

I've given you the path to persue. Up to you if you use it.

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licquorice
Distinguished Sage
Distinguished Sage
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Message 17 of 54

Re: FTTC NAD key.

If there is another property connected to the same pole as you that has FTTC it must be a database error, all pairs on a DP will go back to the same cabinet/joint (E10 isn't a green cabinet it is just a cable joint).

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garethrjones92
Aspiring Contributor
468 Views
Message 18 of 54

Re: FTTC NAD key.

@pippincp thank you 🙂
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garethrjones92
Aspiring Contributor
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Message 19 of 54

Re: FTTC NAD key.

@licquoricejust phoned the FTTC team to enquire why they can and I can't and they didn't want to take my call, they were very reluctant.

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pippincp
Distinguished Sage
454 Views
Message 20 of 54

Re: FTTC NAD key.

There isn't an "FTTC" team, just a BT sales team. As routing of your line has nothing to do with your ISP there is nothing they can do for you unless you get them to agree to request an ORDI from Openreach.

Use the path I've given you.

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