I just moved house, had FTTC at previous address. Prior to moving I checked online and FTTC was availible in my postcode, but when I placed my moving home install I was told that my local FTTC cabinet is at capacity.
The lady on the phone said this would be resolved shortly, a few weeks and I could process my order for FTTC, currently on ADSL 2mb, painfully slow.
I am checking my postcode daily on the openreach website for updates, but there appears to be a waiting list and I am left in the dark. Who can I speak to find out relavent infomation to being placed on a waiting list or ETA for planned works.
I am a few meters from the FTTC cab and appears a new one has been added recently. My postcode is HP92YL.
you can forget FTTP on demand as it costs thousands to have installed it is basically for business use
all you can do is wait for Openreach to increase cabinet capacity it will be affecting all providers not just BT there is nothing BT can do to speed up the process
How can I be put on this waiting list? Seems very poor I have to check a website everyday to see if the service is available. Does the technical support not have any additional info regarding the upgrade on my cabinet.
I have just checked Openreach page and I have listed on my street Street Side Dslam Cab Nmamkd. This comes up as Fibre service available.