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littlefonzy
Aspiring Contributor
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Message 1 of 10

FTTC cabinet increase

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Hi,

My mother-in-law to be has just moved from Hull where she had over 100mb connection with KCOM.

She’s moved in a standard FTTC area, but there is no capacity.

Apparently, I have signed up with BT to be notified when capacity is available, however, she is very motivated to get this situation rectified more quickly.

What she has planned to do is to go round neighbours selling a fibre connection to them to prompt Openreach into upgrading the cabinet size, or put in an additional cabinet.

My question is whether this is a valid strategy? How best should she go about showI got Openreach that there is significant value in upgrading the cabinet in her area?

Thank you.

Gary
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Distinguished Sage
Distinguished Sage
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Message 2 of 10

Re: FTTC cabinet increase

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No idea what you mean when you say your mother "is to go round neighbours selling a fibre connection to them to prompt Openreach into upgrading the cabinet size, or put in an additional cabinet." Is your mother an Internet Provider Company?

 

Unless there a massive uptake of FTTC ie hundreds more subscribers to make it commercially viable to Openreach they will not be motivated to do anything that is not already in their current plans.

 

All she can do is wait until either the cabinet is upgraded or until a person presently on VDSL moves away and their slot in the cabinet becomes available to the next person on this list.

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littlefonzy
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Message 3 of 10

Re: FTTC cabinet increase

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Thanks for the reply. What I mean is how do Openreach know there is significant demand if all communications providers are turning away new FTTC customers? All she wanted to do is go to BT as a united front and say 'I have 350 people who all want fibre who can't get it, any chance this could speed up Openreach's decision to upgrade/add a new cabinet. Does that idea have any value, or is there anything else she could do?

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Distinguished Sage
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Message 4 of 10

Re: FTTC cabinet increase

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Openreach are aware that a cabinet is full it is them that return the order to the providers like BT and all the others the cabinet will be upgraded or an additional cabinet installed it is also nothing to do with BT consumer you just need to wait
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Distinguished Sage
Distinguished Sage
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Message 5 of 10

Re: FTTC cabinet increase

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Those '350 people' are going to be in one of 2 categories, either they want fibre and are already on a waiting list or they don't want it. Either way you mil would be wasting her time.
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littlefonzy
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Message 6 of 10

Re: FTTC cabinet increase

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Thanks for the replies, really helpful.

How do you get on a waiting list as BT say they haven’t got one and you just need to keep trying to place an order?

Thanks again guys and gals.
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Highlighted
Distinguished Sage
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Message 7 of 10

Re: FTTC cabinet increase

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Use this checker www.dslchecker.bt.com and when it shows available then order
littlefonzy
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Message 8 of 10

Re: FTTC cabinet increase

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Thanks for the reply. Does this register if the cabinet is full, as that link shows availability but they have just within the last couple of weeks had an order rejection for an upgrade. Sorry for all the detail here.
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Distinguished Sage
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Message 9 of 10

Re: FTTC cabinet increase

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yes it also shows when the cabinet is full remember it is not just BT using the cabinet there are around 500 other providers using them
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littlefonzy
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Message 10 of 10

Re: FTTC cabinet increase

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Thanks John. Perfect! You the man!
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