So I've been checking on the "When Can I Get Fibre?" page (https://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx), and it seems that my cabinet is now enabled for FTTC. But, when I input my address I am told:
"Your cabinet is enabled for Superfast fibre however you're not able to order fibre just yet.
This might be because the length of the line is too long to get Superfast speeds. We're actively looking at other options"
However, when I check my neighbour's address it claims that they are able to order now. As I live in a rural area its quite easy to see the path of the telephone line from the cabinet, and plotting it out the length of the line between my house and the cabinet is 600 - 650m. Is this not easily within the FTTC range? For reference, my neighbours house is only ~60m closer to the cabinet than mine.
Here are the results from both mine and my neighbour's addresses when inputted into the BT Broadband Availability Checker (https://www.dslchecker.bt.com).
If anyone has got any ideas about what's going on and what I need to do to fix it that would be great. I've seen on this forum that it could be a database issue, who do I need to contact if this is the problem?
As you currently don't have a BT phone line then you won't be in the database. However if Talk Talk show you as being able to get fibre then you will be able to get Infinity after you switch.