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Contributor
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Message 1 of 3

FTTH area but can't order

Upto about a month ago I could order FTTH but now can't. On the availability checkers nothing is now showing for FTTH. The best bit is that the fibre cable runs across the front of my property (Approx 20ft from the building) and a overhead cable about the same distance to the rear. My next door neighbour had it installed 2 week ago.

Using the checker with a address it seems all the even numers can order (other side of the road) and my side (Odd numbers) only about every 5th house can order. Seems a bit strange anyone else had a simular problem? 

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Sage
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Message 2 of 3

Re: FTTH area but can't order

Ring the FTTP sales team they should be able to advise you. 0800 587 4787

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Contributor
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Message 3 of 3

Re: FTTH area but can't order

Thanks will give them a try later.

 

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