Hey there!
I'm in the process of purchasing a flat, and I'm having a hard time trying to understand what the broadband availability is like. I'm also not in contact with the management company yet, so I'm unable to clarify with them, and my estate agent has no clue either...
Long story short, When I go to the BT Full Fibre page, it looks like FTTP available, but only if I select the building itself. If however I select my flat (or my neighbours), only a copper line is available.
I've tried contacting openreach about this, and they completely misinterpreted what I was saying, and without an easy way to get in contact with them, I figured posting here was my best bet.
I've looked on the various exchange checkers and they're also telling me the same information.
Does anyone know what could be the likely cause?
I was thinking that it's possible FTTP got partially installed to the building, but halted due to COVID (This is actually the situation in my current property...). Or perhaps some database hasn't been updated since install, but this seems unlikely.
I'm assuming the management company are the best people to contact about this, but failing that, should I try again with openreach?
Or if anyone else has ideas, I'd love to hear them.
Thanks so much!
