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Belfast_NI
Beginner
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Message 1 of 7

FTTP Fibre Package Upgrading

 

Decided to upgrade my fibre package from 50mb to 74mb.

Do I need to reboot my BT Home Hub 6 while waiting on the new BT Smart Hub 2 being delivered?

Thanks

 

 

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imjolly
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Message 2 of 7

Re: FTTP Fibre Package Upgrading

no  when update applied hub will reset itself

are you on FTTP or FTTC?



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Keith_Beddoe
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Message 3 of 7

Re: FTTP Fibre Package Upgrading

@Belfast_NI 


@Belfast_NI wrote:

 

Decided to upgrade my fibre package from 50mb to 74mb.

Do I need to reboot my BT Home Hub 6 while waiting on the new BT Smart Hub 2 being delivered?

Thanks


No, both hubs will work anyway.

The change in speed is simply a removal of a software limit, so provided your line is actually capable of the increase in connection speed, the change in profile will be automatic.

I assume you have checked beforehand, that your line is capable of connecting at a  higher speed, by  using the availability checker?

Belfast_NI
Beginner
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Message 4 of 7

Re: FTTP Fibre Package Upgrading

 

Hi,

Yes I have FTTP with fibre line coming into the house and ONT installed last year.

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Keith_Beddoe
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Message 5 of 7

Re: FTTP Fibre Package Upgrading


@Belfast_NI wrote:

 

Hi,

Yes I have FTTP with fibre line coming into the house and ONT installed last year.


No problem then, provided they send you the correct version of the Smart Hub 2, with the red WAN port.

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Belfast_NI
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Message 6 of 7

Re: FTTP Fibre Package Upgrading

 

Thanks for the info, will check the hub for the red WAN port when its delivered.

 

 

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Keith_Beddoe
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Message 7 of 7

Re: FTTP Fibre Package Upgrading


@Belfast_NI wrote:

 

Thanks for the info, will check the hub for the red WAN port when its delivered.

 

 


It should look like this at the back.

smart hub 2.jpg

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