Hopefully someone can help. I notice reading through the message boards that other people encounter similar problems.
We have just purchased a new flat, in a 3 year old new-build of 4 Flats. This sits on a street in Newquay that is almost all terraced houses (at least 40+ years old); apart from our 4 flats in one new-build and another two flats further along the street.
Use this form to contact Openreach. If you get an automated reply keep resending it until a person replies https://www.formwize.com/run/survey3.cfm?idx=505d040e0b080d
The problem may well stem from what the developer hasn't done, mainly not approaching Openreach to get FTTP installed in the first place and they have just left things as copper only as there was no FTTC available - probably on costs back then.
Due to the development being only 4 flats the developer would have had to pay Openreach to supply FTTP. I can't see the cost being too great as the area has FTTP.
Try contacting you local councillor or MP they may be able to get something done for you.
>A Leased Line is different. That’s a dedicated Fibre line from the Head End all they way to the premises. Unlike FTTP it’s >not Split between properties.
Oh. Sure. I know that very well - I have one (now!!!) in my office but the point was just that - I spent more than three thousand, in install charges and over £500 a month for that line and it still took Openreach 18 months to sort and install. What hope do I have with a residential line that I will be paying around £30 for. The waiting time in sorting stuff like this, albeit a first world problem, is mind bogglingly slow.