I've been on an FTTP connection for a few years now and have been consistently getting the advertised 150Mbps connection I'm paying for enabling my wife and I to work from home with zoom etc all whilst the kids are streaming & online gaming and without the connection breaking a sweat!
However as of Friday its all gone a bit south!
The connection is struggling to support one device. I had to ban the kids from streaming/gaming on Friday just so I could work. Streaming, when they did attempt it, was intermittent. Websites are really slow to load and more often than not are timing out. Its a nightmare just trying to sign in to to the BT website.
I reset my smart hub and wifi disc back to factory to see if that would help.... It didn't. I have noticed (but may just be coincidence) that a new firmware update was pushed out last night so as of 1:15 this morning the hub is running v0.26.03.01286-BT. My connection is a little better today, we've been able to watch a couple of streams but browsing the web is still painful! Seems to work fine for a few minutes at a time then goes back onto a go slow. The bt wholesale speedtest (https://speedtest.btwholesale.com/details) reports my current download speed at 52.23Mbps, about a third of the advertised speed, though I'm not sure I believe it given the number of websites that are timing out on me!
I've also tried with another router (Technicolor something or other from a different ISP) and am getting the same symptoms so I'm pretty sure the problem isn't at my end!
Is anyone else having similar issues at the moment?
have you tried switching off your fibre box (white openreach box)? leave it for 10 mins without power and see if that helps I have to do this every couples of days now just so I can use the internet and for me its been going on for a couple of months and still not fixed 😞