Can you post your IP Profile by running the BT Performance test at www.speedtest.btwholesale.com please? When the first test has finished, press the Further Diagnostics button then after you enter your post code and building number, your IP Profile should be displayed.
FTTP is a fixed rate 330mbps. If you have FTTP then you would only really have issues when the source site can not send that fast.
There is no vector/cross talk issuses if you really have paid out for fibre to door :)... I hope they didn`t scratch the Ferrari when they put it in 🙂
So I have the Infinity 2 Unlimited Package, but via FTTP. So the IP Profile matches what I'm paying for. Just had BT Support on the phone and the wired speeds were just now 79MBps, but wireless was 8MBps.
They didn't know why my wired speeds for the last few evenings had been low, and now we start the rigmarole of trying to figure out why my HH5 is dishing out terrible wireless speeds.
They are looking into it being one of the following issues:
Windows 8 compatibility
"Other devices" in my household
Dual band channel SSIDs
If anyone has any further practical advice, I would really appreciate it !