Well after the dates shifted about four times, i got a manager finally saying sorry for being messed about. What their are trying to do now for me is a non scheduled appointment, ie they would come of the back of another job and complete the work.
They have also offered compensation if I have to ask virgin for another extensions for this month but they say they hope that it wont come to that.
Its now with Chris and John to managers there. It was nice to finally get a call from a manager level