Hi there,
I'm considering moving from FTTC to FTTP connection at home.
I have a few concerns about the installation process given my existing installation layout. It is a 2 floor end of terrace property
Currently the HomeHub is connected into the wall in the centre of the downstairs floor. I think the wiring to this socket runs through the cavity wall from the attic, as I believe I can see the phone cable from the street pole run under the eaves on the front of the house. there are no surface mounted cables or anything like that.
The front wall of the house, closest to the street and pole has /no/ electrical plug sockets on it al all. My understanding is that part of the install process a new box gets mounted inside the property that needs power. this will /not/ be able to go on the front wall due to no power supply.
My questions are :-
Will a FTTP installation be able to be connected into the exact same spot? Will they be able to run their connection in the same route? This central location works well as it is where all the networks PC equipment is and is central for Wifi transmission to the rest of the house.
Am I right in my understanding of a new box being installed that needs power? How do the installers handle situations like this given there is no power available near the front wall.
What happens if the installer cannot complete the install due to thee factors, is my existing FTTC connection restored?
I'd be happy to have some kind of pre-install visit for the engineers to size up the install and advise how it will work before I commit to the order. Does such a thing exist?
can you enter your address and post results including all the notes
this will short what connection openreach expect at your home
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
1. It’s impossible to know if the current master socket location can be also used for the ONT , if there is no existing cable visible from the pole to the master socket location, then the exact same cable route can’t be used , that’s not to say an alternative cable route to the master socket location isn’t possible.
2.Yes the ONT needs power , you agree a location for the ONT with the installer before any work is done .
3.If a location for the ONT can’t be agreed you cancel the FTTP order , this shouldn’t affect your existing copper pair service.
4.No , there is no pre visit ‘survey’ as such , provided what you want is practical, safe and can be done relatively speedily, there is no reason to assume agreement can be reached, if you suspect your requirements are going to be refused, don’t order , it just wastes your own time and everyone else’s too.
Here are the results from that site. I've been told that a connection is possible, its just the finer details I was trying to confirm up front
As stated earlier , there won’t be any cabling done in wall cavities etc , it’s surface wired both externally, so from where the external cable from the pole ‘hits’ the house wall , to wherever the external splice block (CSP) is situated , and once the internal cable from the CSP enters the property to the location of the ONT that cable is also surface mounted (skirting boards ) etc…obviously to minimise the amount of internal cable , may mean more external cable on wall to get to that entry point .
https://www.youtube.com/watch?v=3XDl0-KkPy8
As far as how much time , 2-2.5 hours including travel time , in total would be a reasonable estimation of the time per job , so the tech expected on average to complete 3 jobs in a working day.
Thanks all for the replies and info, much appreciated