The first thing to point out is this is a BT Consumer forum , BT has no more or less influence on what Openreach do or don’t do , than any other communication provider, so it’s not a question within BT’s gift to answer and relatively pointless asking BT about OR decisions.
As far as generally why can there be an ‘island’ of no FTTP availability within an area that generally can get FTTP , it’s usually a financial decision , there is a budget per dwelling and OR’s mission right now is to get the most ‘bang for their buck’ …quick wins , addresses that can be served with minimal expenditure are done , relatively expensive addresses are not .
Often telegraph poles are not served by duct , the copper cables that exist are buried directly in the ground to the base of the pole …..this may not be a problem if a there are a series of poles and they have a line of sight to each other as the fibre distribution can be fed overhead ‘in line of route’ between them , one pole feeding the next pole with an overhead fibre cable , so only one pole needs a duct access , to get access to the others , but if an individual pole can’t be served directly overhead from another pole ( with regard to maximum span length as well as line of sight visibility and with regard to the maximum number of cables that can be ran in parallel, ) then the costs to either supply a feeder pole if it’s a span length issue ( should a public space be available for siting a new pole ) or the cost of providing a duct to the pole from the underground duct network almost certainly tips those houses served from that pole into a ‘too expensive to consider’ category…
These addresses basically are deferred to a time when budgets allow which seemingly is what you have already been told .
Not using actual figures or necessarily being exactly your circumstances , but to give a nod to the way decisions are made , if some properties that can get FTTP had a aggregate construction cost of £80 per dwelling, they cost in ….but a single ‘stranded’ pole required £5k of construction to serve 10 properties, possibly a ducted feed to the pole , or a feeder pole sited on private property for example, then that £500 per dwelling makes them uneconomic to provide, after all that £5k , spent somewhere else where £80 enables a property, represents 62 addresses…if it were your business and you had to spend the budget, would you spend it to do 10 houses or 62 houses somewhere else ?.
If the pole that feeds you does have a line of sight to another pole that has FTTP available , and is within the allowed span length , doesn’t infringe DILOR , that’s the number of cables ran in parallel, and would meet the minimum height requirements etc, it’s odd to miss out these addresses ….if you have enquired and still been told ‘No’ presumably there is a compelling reason .
https://www.openreach.com/forms/fibre-broadband-availability---customer-form
You can fill this formwize out , a section along the lines of my neighbours can get FTTP but I can’t , will get OR to check if it’s an error , but if you’ve already asked , then the answer you get probably will be the same
