FTTP installation of ONC question

[pippincp]

The survey has nothing to do with BT. Once the order is submitted it is all down to Openreach to organise and survey if they deem necessary.

[david39ni]

As said but screwed up the dates itntiaklu so it actually is in this case their fault. They need to talk to each other to update the customer. Am buying a service and need updated. 

[pippincp]

I assume "itntiaklu" means initially. Again that is down to Openreach. I agree they need to talk to each other. BT is Openreach's customer, you aren't. If Openreach don't inform BT then they can't inform you.

[david39ni]

I am BT's customer that is the most stupidist thing I have ever heard someone say, it was probally a swear word the forum picked up on cause annoyed.

But one positive thing virgin decided not to charge me a leaving fee must be cause of covid etc, if anyone wants to leave virgin do it now they might be in same frame of mind,

As soon as i hit the order button on bts web site I am a bt customer not an open reach customer !

[pippincp]

I didn't say you weren't BT's customer.