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Newbie
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Message 1 of 4

FTTP went from coming soon to no plans

Hi.

Wondered if anyone could advise.  Currently on FTTC and area is in scope for FTTP.  The contractors turned up about 6 weeks ago and were in my estate for a couple of days laying the fibre.  Had a quick chat to them and they confirmed it was the pre work from FTTP they were doing.  Obviously with lock-down anticipated delays but was happy at least the fibre was down.  Been keeping an eye on the wholesale checker every couple of weeks but still not live.  On the actual openreach website it was showing as "coming soon" and was the same on the Superfast Scotland site (which I think takes a feed from Openreach).  However today I had a quick look and on the wholesale checker still nothing but I also quickly checked the Openreach fibre checker and I noticed it is now showing as "no plans" for FTTP and is the same on Superfast Scotland.  I have seen other posts where people have had this happen only for FTTP to pop up to order a few days later.  Is that a normal part of the process that the checker is "resetting" somehow or should I be worried that the area has been stood down or taken out of scope for FTTP?

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: FTTP went from coming soon to no plansg

You just need to keep checking the dslchecker until you see available. Only openreach know if or when it will made available 



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Newbie
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Message 3 of 4

Re: FTTP went from coming soon to no plans

Thanks for the reply.  My understanding is that the DSL checker/wholesale checker will just show that it is unavailable until its actually made live and ready to order (which is what I was expecting).

It was more that the openreach fibre checker on Openreach's own website as well as superfast scotland had it showing as coming soon but suddenly went to showing "no plans".   Wondered if others had seen the same before FTTP went live.

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Message 4 of 4

Re: FTTP went from coming soon to no plans

So I left this for a few weeks and then got in touch with Openreach.  Someone got back to me to say they were checking on this for me and then after about 5 days or so replied and said all going to plan it they have my area scheduled to go live for orders by end of Sept.  That was a couple of weeks ago.  However both Openreach's website and Superfast Scotland still show my areas as no plans for FTTP (where they did previously show coming soon).  In addition there has been no further activity with regards to engineers.  They put the fibre in 3+ months ago now (was into existing ducting) but nothing has happened since, no sign of pull ropes at properties or anything further.  I am remaining sceptical for the moment as it all seems off to me that they laid the fibre but then the Openreach site went from coming soon to no plans and there has been nothing done since.  Although as I say when I emailed them OR did say it would happen by end of Sept.  Anyone seen similar in their area before go live?

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