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Anonymous
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Message 1 of 5

Family member has a fault

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A family member has a fault on their line, is there still a way to report on their behalf to try and get it resolved quicker? They are also with BT. I'm an openreach engineer

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Message 2 of 5

Re: Family member has a fault

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Family member or you  can phone CS 03301234150 from mobile and report fault.  



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Anonymous
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Message 3 of 5

Re: Family member has a fault

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Is that the standard number to report or the staff one?
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Message 4 of 5

Re: Family member has a fault

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That is the standard number for a BT customer 



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Anonymous
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Message 5 of 5

Re: Family member has a fault

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Thanks
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