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sim2kuk2001
Newbie
1,576 Views
Message 1 of 8

Fast download speed but very slow web browsing

Hi all,

 

Ive had BT fibre optic installed as i could never watch netflix and browse on the internet at the same time on regular broadband. So when i run a speed test its showing 78mbs download with abouth 19mbs upload. However every page a go on is taking about 30seconds to open even google.

 

Any ideas?

 

Thanks simon

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7 REPLIES 7
MrDJ
Aspiring Expert
1,573 Views
Message 2 of 8

Re: Fast download speed but very slow web browsing

hi

can you run the speed test again and post the screen shots. please run using ethernet cable.

 

http://speedtest.btwholesale.com/  after the first test run further diagnostics by entering phone number in top box.

 

also run this https://www.btwholesale.com/includes/adsl/main.html

 

 

i had similar problems when first installed due to contractor refusing to move my hub upstairs so i had to run on wifi.

even though at the time i was getting 30-40mbps it seemed slower than my previous 6mbps standard broadband.

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Distinguished Sage
Distinguished Sage
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Message 3 of 8

Re: Fast download speed but very slow web browsing

are you normally connecting wired or wireless?



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skidzboy
Aspiring Contributor
1,550 Views
Message 4 of 8

Re: Fast download speed but very slow web browsing

I would msay this has more to do with pc graphics and pc itself rather than your dsl speed

If i am wrong i will appologies now

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MrDJ
Aspiring Expert
1,542 Views
Message 5 of 8

Re: Fast download speed but very slow web browsing

it wasnt for me.

clevo gaming laptop i7 quad / 16gb ram / 680gtx gpu / 512 ssd

 

infinity2 install - post on a forum sometimes upto a minute. facebook refresh 2 minutes etc

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sim2kuk2001
Newbie
1,392 Views
Message 6 of 8

Re: Fast download speed but very slow web browsing

Sorry guys for not replying sooner, to be honest fibre optic is really bad atm. brosing is extreamly slow and my smart tv's are constantly losing connection. It is slower brosing now than when i was on standard broardband. dont know if this info helps.BT Home Hub Manager - Information for Helpdesk agents.png

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sim2kuk2001
Newbie
1,389 Views
Message 7 of 8

Re: Fast download speed but very slow web browsing

ADSL Checker.png

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sim2kuk2001
Newbie
1,385 Views
Message 8 of 8

Re: Fast download speed but very slow web browsing

BTW Performance Test.png

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