Fibre 1 - Hub flashing purple

[Pea7z]

Hi,

I have Fibre 1 which was activated today with a confirmation email.

My hub just flashes purple.

I have a smart hub 2 and also just a smart hub previous model  

What have I done wrong ? 

I have a single point phone line on the wall. Which then a filter attaches then that is attached to the broadband side to the Hub, then obviously the power cable is in. That's it. 

I'll try get a picture of it all 

Thanks 

Josh 

Thanks 

• Josh 

[Carlusha]

Does this help? 

https://www.youtube.com/watch?v=mXS9zLcpW5Y 

[Keith_Beddoe]

@Pea7z 

Does your phone work when its plugged into the phone socket?