We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I Upgraded from "upto" 50 earlier this week.
It's been great!
Engineer was out - new box installed on side of house, new boxes installed in lounge and new router - all connected up. He used his spirit level to make sure they were installed nice and straight! No mess left - was a neat and tidy job. I was asked where I wanted everything to go and talked me through it all. Took about 2 to 3 hours to complete. Just make sure they send you the correct router - it must have a red socket on the back! Luckily I spotted this and they got another router to me the day before the engineer arrived.
It will be a smart hub 2. Is it Full Fibre 100 or just Fibre 100 you are getting? Full Fibre 100 is FTTP, Fibre 100 is G.Fast.
Only the FTTP hub has the red WAN port.
I've got full fibre 100 as far as I know!
On WiFi I can't get any speed test to drop below 130.
Its home Hub 2, but the first router didn't have a red socket on the back.