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Newbie
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Message 1 of 4

Fibre 2 slow speeds coincide with renewal date

I'm currently on fibre 2 which I used to get an average of 30Mbps speeds connecting to Manchester vodaphone. But now I average 5-6 Mbps connecting to Liverpool linix ltd. This slow speed also seems to coincide with my renewal date of 23rd march. is it possible that I have been put on a lower broadband package even though I am still on fibre 2?

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Sage
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Message 2 of 4

Re: Fibre 2 slow speeds coincide with renewal date

Check for noise on your line 7070 option 2, best with corded phone.

Can you post your hub connection stats.

HH6 Advanced settings/information log/information.

HH5 Troubleshooting/helpdesk.

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Newbie
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Message 3 of 4

Re: Fibre 2 slow speeds coincide with renewal date

Hi thanks for the quick reply ,I have the older bthome hub 3.0b , so checked the logs which didn't show any faults , cant see the hh5/6 settings. Tried 7070 with landline but it's a wireless phone so didn't work line seems clean no crackles etc. I've never had faults before 5yrs plus been fine , it's just a funny coincidence that I lost my speed after my renewal date, and connecting to the linix ltd servers not Manchester which I was running at 35Mbps.
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Newbie
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Message 4 of 4

Re: Fibre 2 slow speeds coincide with renewal date

Hi I've unplugged everything and speeds on LAN are back to 30-35 wi-fi's a bit lower
False alarm!
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