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Doyle
Beginner
272 Views
Message 1 of 12

Fibre. 3 months and still waiting!!!

Anyone else had an issue actually getting their Fibre connected?
It's now 3 months since I placed an order. Told every week it won't be long, we will update you by 8pm on such a date, then no update given! At the end of my rope now..Any advice appreciated.
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11 REPLIES 11
Distinguished Guru
Distinguished Guru
264 Views
Message 2 of 12

Re: Fibre. 3 months and still waiting!!!

The only people whi can help you with this are the FTTP team. You can contact them on 0800 587 4787.

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Doyle
Beginner
258 Views
Message 3 of 12

Re: Fibre. 3 months and still waiting!!!

Thank you I will contact them.
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Distinguished Guru
Distinguished Guru
244 Views
Message 4 of 12

Re: Fibre. 3 months and still waiting!!!

Just a thought, it is FTTP you are referring to?

Can you enter your phone number HERE and post the result.

Remove your phone number before posting but leave the exchange and cab number.

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Doyle
Beginner
212 Views
Message 5 of 12

Re: Fibre. 3 months and still waiting!!!

Hi I'm not sure how to post the screenshot here?
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Distinguished Sage
Distinguished Sage
201 Views
Message 6 of 12

Re: Fibre. 3 months and still waiting!!!


@Doyle wrote:
Hi I'm not sure how to post the screenshot here?

Use the "Photos" tool as shown on the editor.

Capture.PNG

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Doyle
Beginner
186 Views
Message 7 of 12

Re: Fibre. 3 months and still waiting!!!

I'm having problems doing this on my phone. Sorry for the delay
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Doyle
Beginner
169 Views
Message 8 of 12

Re: Fibre. 3 months and still waiting!!!

thumbnail.jpg

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Distinguished Guru
Distinguished Guru
144 Views
Message 9 of 12

Re: Fibre. 3 months and still waiting!!!

Good FTTP. Is this a new build?

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Doyle
Beginner
133 Views
Message 10 of 12

Re: Fibre. 3 months and still waiting!!!

No it's not a new build
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