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GeoCyberwolf
Aspiring Contributor
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Message 21 of 26

Re: Fibre 900 - Slow upstream - Need Openreach Engineer

@busterboy1Think that was a one-off speedtest glitch. Getting around 110-115 now.

Here's what I am getting now:

image.png

https://www.speedtest.net/my-result/d/a97fab78-8bad-4691-a45d-8db0704697c3

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busterboy1
Expert
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Message 22 of 26

Re: Fibre 900 - Slow upstream - Need Openreach Engineer

@GeoCyberwolf  Awesome job mate, I notice you have a lower ping than I do, what is the cause of that.

 

FTTP 1st Test.jpg

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GeoCyberwolf
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Message 23 of 26

Re: Fibre 900 - Slow upstream - Need Openreach Engineer

@busterboy1Could be anything from the speedtest server you are using to your router. Are you using the BT router?

I am using my own router, a Ubiquiti Edgerouter Lite.

 

Though 8ms ping is still excellent, I wouldn't worry too much about it. Anything below 30 is decent.

 

And yeah, awesome job on the engineer's part. Just a shame how much I had to kick and scream to get BT to do anything. Might try for account credit now it's proven that it was a provisioning issue and I was right.

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busterboy1
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Message 24 of 26

Re: Fibre 900 - Slow upstream - Need Openreach Engineer

@GeoCyberwolf 

Had my install done early so only just today received my Home Hub 2 from BT. 🙄

Have been using my Asus RT-AX88U router I purchased early in readiness for for my Full Fibre install.

As you say quite correctly 8 is really good so may as-well leave it alone.

Home Hub 2.jpg

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GeoCyberwolf
Aspiring Contributor
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Message 25 of 26

Re: Fibre 900 - Slow upstream - Need Openreach Engineer

@busterboy1That can sit in it's box in case you need to jump through support's hoops (they insist on being able to see and remote onto the BT hub). You'll have a much better time with your own router.

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busterboy1
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Message 26 of 26

Re: Fibre 900 - Slow upstream - Need Openreach Engineer

@GeoCyberwolf 

I'm thinking just the same mate, Had my install just over a week now and speeds and performance has never dropped once. Always been above 900 down and around 100 up on wired and my WiFi is nothing but excellent.

I'm in the camp (If it isn't broke don't fix it) 😂

WiFi 6 direct to my Laptop.  😎

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