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ElCapitano79
Beginner
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Message 1 of 3

Fibre 900 upload stuck at 50!

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I have had FTTP 900mbps installed and the download speeds are fantastic and as advertised but my upload speed is stuck at 50mbps when it should be 110mbps. The line is synced at 1000/1000 so there is no reason it should be like this.

 

I have seen other with this problem and that it can be fixed by changing some settings (that I can't access) in the router, please can someone contact me via PM to sort this out? Regards

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RobbieMac
Moderator
Moderator
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Message 2 of 3

Re: Fibre 900 upload stuck at 50!

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Hi @ElCapitano79 

Welcome to the BT Community and thanks for your post.

I'm sorry that you're seeing a slower upload speed than what you had expected.  This isn't something the Community will be able to help with so you can get in touch with us and we will check this out for you from here.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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DavidM
Moderator
Moderator
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Message 3 of 3

Re: Fibre 900 upload stuck at 50!

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Thanks for letting me know the upload speed is sorted @ElCapitano79 . I'm glad I was able to help.

Cheers

David

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