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cymrobach1
Contributor
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Message 11 of 14

Re: Fibre Broadband low speed in evening

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Hi Neil
Just missed your call again. I am available for next 30 mins if needed. Thanks for your update it is much appreciated. Speed last night was between 9.5 and 15.0. I will do further speed tests tomorrow.
Thanks
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cymrobach1
Contributor
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Message 12 of 14

Re: Fibre Broadband low speed in evening

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Hi NeilO, this is the speed tonight . As you can see the download speed has improved dramatically on the new line. Is there an explanation why the upload speed is higher than what the line can achieve. Thanks again for your help with thisScreenshot 2018-08-30 21.58.41.png

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Distinguished Sage
Distinguished Sage
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Message 13 of 14

Re: Fibre Broadband low speed in evening

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Problems with btspeedtester. Numerous other similar posts and bt aware of problem. Try speedtest.net



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sea2dog
Aspiring Expert
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Message 14 of 14

Re: Fibre Broadband low speed in evening

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I had a similar issue yesterday, will keep an eye out and if it continues then I'll be in touch.
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