Blocking out the exchange is both unnecessary and unhelpful, we can't check for a cab problem. It looks as though your on a banded profile. Did the engineer request a DLM reset? Your uptime is only 46 mins is that due to you restarting the hub?
Appologies, first time posting that here and I thought it was private information.
The exchange is Ridgewell (EastAnglia)
Yes DLM was reset over the phone on a few occasions resulting in speed boosts for a short period of time and the engineer did have it reset during his visit.
Yes, my hub was just reset. I moved it to be conected directly to the master socket with a new RJ11 cable as my parrot just chewed thorugh the last one 😳
From now keep a stable connection, no resets and your speeds should improve.
My Appologies, I forgot to mention that the engineer visit was over a month ago and I have been waiting for "improvements" since.
Any noise on the quiet line test? 17070 option 2, best with corded phone.
Haven't had a corded phone in a while, but I had an attempt anyway.
There is a very faint crackle/distortion but it is near constant so I have always made the assumption it was background noise. But otherwise no louder than normal. It has no effect on regular phonecalls.
It should be silent. Report a noisy line on 151, not a broadband problem.