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helzapoppin
Aspiring Expert
563 Views
Message 1 of 6

Fibre broadband

I phoned bt and asked for a upgrade to fttp and they have put me on

Full fibre100 with halo 1, it’s all working fine.

but my friend lives in the same street and bt told them they could have fibre 1  With a 

down load speed of  50mbps. Fttp. I was not give that option.

 

 

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5 REPLIES 5
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Fibre broadband

Can you enter your phone number and post results 

https://www.broadbandchecker.btwholesale.com/#/ADSL



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helzapoppin
Aspiring Expert
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Message 3 of 6

Re: Fibre broadband

helzapoppin_0-1594835543897.png

This screen shot was taken July 8th

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imjolly
Distinguished Sage
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Message 4 of 6

Re: Fibre broadband

Did your friend try phoning the FTTP Team on 08005874787 and see what they say



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helzapoppin
Aspiring Expert
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Message 5 of 6

Re: Fibre broadband

I don’t know who they spoke to, I know they have got a date for the install.
Have they spoke to team that handles fttc ? . 
They put me on that last year and I only 8mbps download.

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pippincp
Sage
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Message 6 of 6

Re: Fibre broadband

Just tell them to ring the FTTP team tomorrow with the number provided.

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