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Beginner
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Message 1 of 20

Fibre getting slower throughout the day

Hi I’m on a super fast fibre plus package and throughout the day my download speed keeps dropping towards 2mbps which isn’t acceptable as I should be on atleast 55
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19 REPLIES 19
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Expert
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Message 2 of 20

Re: Fibre getting slower throughout the day

Hi @Nathan07x

Have you ran a speed test via http://speedtest.btwholesale.com/ using a wired connection and either IE or Edge?

Can you check on DSL Checker and post the speeds, removing your number from the results before posting? 

What Hub are you using? 

 

Kind Regards
CJT80
Say thanks by clicking the Thumbs Up icon. Have I resolved your issue? Click "Mark As Accepted Solution"
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Beginner
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Message 3 of 20

Re: Fibre getting slower throughout the day

Yes I’ve ran one, 7.89 download and 15upload
I’m using the 6 hub, was on the 5 but got a 6 Tuesday and haven’t noticed a change in speeds
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Beginner
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Message 4 of 20

Re: Fibre getting slower throughout the day

It won’t allow me to attach the screenshot of the test
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Contributor
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Message 5 of 20

Re: Fibre getting slower throughout the day

A few of us in my area are expirencing the same issues on our forum @Nathan07x

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Sage
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Message 6 of 20

Re: Fibre getting slower throughout the day


@Nathan07x wrote:
It won’t allow me to attach the screenshot of the test

Why not? What error message do you get?

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Beginner
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Message 7 of 20

Re: Fibre getting slower throughout the day

There’s no where for me to attach it
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Sage
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Message 8 of 20

Re: Fibre getting slower throughout the day

When you click on reply you should see the following, click on photos (arrowed) and browse to or drag and drop the image. Once uploaded click done.

2018-07-11 14_54_38-Reply to Message - BT Community.png

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Beginner
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Message 9 of 20

Re: Fibre getting slower throughout the day

33E767CA-BCC2-4A35-92CF-812105574A4B.jpeg

 

 

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Beginner
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Message 10 of 20

Re: Fibre getting slower throughout the day

8F339770-C8AB-44DE-B862-EEF88F3209BC.jpeg

 

 

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