Might sound like an obvious answer but looking for confirmation please.
I have Openreach due to do the external dig and ducting work install fibre to my house ready for the internal installation appointment. My wife was told they fit a 'port' to the external wall but the OR engineer couldn't say where along the wall the 'port' would be fitted by the team that does it.
Can anyone confirm that the external fitting doesn't involve drilling through the wall as we have a long radiator on the other side?
Also, can wherever the 'port' is fitted have a cable run external to enter the house at a different point within reason to avoid entering behind the radiator?
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I just need to whether the 1st visit which is the external installation involves drilling into my home or whether it's left until the 2nd visit internal installation visit. The 2nd visit I'm obviously required to be in attendance for.
I know it's a 2 stage install. I had a few issues as BT were insisting it was a 1 stage install until I got them to understand the work required. They were disagreeing with the Openreach system which was a 2 stage install. It is well documented on my other forum post.
Actually you could call it a 3 stage install as my wife had to sign the permission for OR l start the external work hopefully this week.
No, the Step 1 Engineer(s) or Civils Team do not drill from the outside in.
The Installation Engineer will Drill from the inside out during the Installation.