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brookheather
Aspiring Expert
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Message 11 of 11

Re: Fibre not showing as available but 99% sure it is

So possibly just a database error as it looks like your postcode is fully FTTC enabled.  Given the neighbour already has FTTC but shows the same FTTC availability date there is something odd going on with the checker.  Normally you would ask your ISP to raise the issue with OpenReach but as you are not yet a customer you may have to order basic broadband and then get the database fixed before you can order FTTC.

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