I'm having my property underpinned & am trying to obtain information as to where the cable runs go from the study of my house outside & what looks like under the tarmac driveway? Work starts with the digging on the 21st Sept, so the builders want the info prior...
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This has nothing to do with BT , but how old is the property if it requires underpinning ?, and do you definitely have FTTP (full fibre) ?
If it’s an older property , so older than 1990’s construction , then retrospective fittings of FTTP would have required excavation if service were delivered underground, so we’re you not around when this was done ….if 1990’s or later then the duct appearance on a exterior wall is indicated by the grey plastic duct cover and capping (and CSP if you have FTTP ) ,this also applies to retrofitted older properties, so the builder should be familiar with this evidence of where the service appears and can use this appearance to approximate the route the duct takes from house wall to footpath jointbox.