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laburnum
Aspiring Contributor
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Message 1 of 30

Fibre upgrade for Exchange only lines (EANAR)

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Who can advise me if there are any plans to upgrade Exchange only lines in my local Norfolk exchange (EANAR) to FTTC as I currently cannot get fibre despite my Exchange having been upgraded in Dec 2014? BT Openreach were near useless in just confirming that my existing landline was exchange only followed by rubbing salt in to the wound by announcing how BT Openreach has managed to get fibre to everyone else in the area (i.e. without an exchange only line)! The local exchange was upgraded as part of BB for Norfolk project.

 

Many Thanks.

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Distinguished Guru
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Message 2 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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As the initial rollout has ended, further projects are being completed in partnership with BDUK. There is a process to convert some EO lines to be connected to a cabinet, your local BDUK partner should have details. Openreach also continuously update http://www.superfast-openreach.co.uk/where-and-when/
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laburnum
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Message 3 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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Many thanks,. The status I get on my phone line is: 

 

Superfast Fibre is in your area but we can't tell by your postcode/number if you can get it right now. Please contact your communications provider, who can check using your phone number. Check out our FAQ for more information >

 

I have contacted Better Broadband for Norfolk, to date, but I have not received any response. None of the ISP providers can shed any further insight on when or if the exchange lines will be updated. Poor comms all round.

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Sage
Sage
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Message 4 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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None of the ISP's can tell you because they don't know.

 

Better Broadband for Norfolk will know, if it's included in the contract for Openreach under BDUK funding.

 

If it's not under BDUK funding then Openreach won't know as they aren't even considering EO lines until cabinet rollout has finished so I doubt any plans are even in place yet.

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laburnum
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Message 5 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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The Better Broadband for Norfolk team replied and advised that, subject to survey, 2 FTTC cabinets were being planned to be installed later in the year to host Exchange Only lines.Smiley Happy.

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plymchris
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Message 6 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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Speaking as someone on an exchange only line that is now fibre enabled, unless you live very close to the exchange, you might struggle to get maximum Infinity 2 speeds (if that is what you want). The solution for my line was to situate the fibre cabinet directly outside of the exchange, so your line is essentially still copper all the way to the exchange. It will be much faster than ADSL though, thanks to the fibre component. I am 0.8 km from the exchange/cabinet and have been told I can't get more than 54 mbps download. In reality I get a pretty constant 49 mbps, which is pretty good under the circumstances.

 

I just thought it was worth "managing expectations" about what can be achieved for EO lines.....

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Distinguished Sage
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Message 7 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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Doesn't matter whether you are an EO line with a cabinet outside the exchange or off a normal cabinet, speed is determined by distance to the cabinet. The fact the cabinet is outside the exchange is irrelevant, the line is copper to the cabinet wherever it is situated.

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plymchris
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Message 8 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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I know, sorry, I didn't explain myself very well. All I meant to say was that if you know you are exchange only, your cabinet will be situated at the exchange so your length of copper will be the same as it is now. There will be no new cabinet turning up on your street corner, or if there is, it might not be for you. I have a cabinet in my street but I'm not connected to it (due to my line being exchange only).
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beebee1
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Message 9 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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Hi,

I'm getting the same message as you...

"superfast Fibre is in your area but we can't tell by your postcode/number if you can get it right now. Please contact your communications provider, who can check using your phone number"

I'm based in Hackney, London. I too have an Exchange only line.
Currently I have Virgin fibre but due to high capacity have very poor service. I really want BT fibre or at least be able to have choice of provider, which I currently do not have in this area.

You contacted Better Broadband for Norfolk. Do you or any one else on here know who I can contact for Hackney, London, please?

All help welcomed:)
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dfenceman
Expert
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Message 10 of 30

Re: Fibre upgrade for Exchange only lines (EANAR)

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@beebee1 wrote:
Hi,

You contacted Better Broadband for Norfolk. Do you or any one else on here know who I can contact for Hackney, London, please?


Hi beebee1,

 

Unless anyone else knows of a BDUK scheme for London, there is none listed here :-

For specific information on your particular area, please click on the ‘more info’ links in the table.

Area Contract signed Fibre broadband target (% of premises) Superfast broadband target (% of premises) Target date More information

SurreySep 201299.7%Not clearly specifiedEnd 2014More info
East SussexMay 201399%96% (at least 24 Mbps)Beginning summer 2016More info
Wiltshire and South GloucestershireJan 2013Not specified91% (over 24 Mbps)Mar 2016More info
Cambridgeshire and PeterboroughMar 201398%90%+ (at least 24 Mbps)End 2015More info
West SussexMay 201398%Not specifiedSpring 2016More info
MerseysideOct 201398%89%Jul 2016More info
DorsetJuly 201397%95% (at least 24 Mbps)End 2016More info
StaffordshireMay 201397%95% (24 Mbps+)Spring 2016More info
LancashireApr 201297%Not clearly specifiedEnd 2014More info
West YorkshireSep 201397%Not specifiedAutumn 2015More info
CheshireApr 201296%Not specifiedEnd 2016More info
WalesJul 201296%Not specifiedEnd 2015More info
NorthumberlandApr 201395%91%Jan 2016More info
KentMar 201395%91% (25 Mbps+)End 2015More info
DerbyshireAug 201395%Not specifiedEnd 2016More info
LeicestershireAug 201395%Not specifiedMar 2016More info
NottinghamshireAug 201395%Not specifiedMar 2016More info
Cornwall201095%Not specifiedEnd 2014More info
HampshireMar 2013Not specifiedAt least 90%End 2015More info
County DurhamApr 201394%Not specifiedEnd 2016More info
LincolnshireMar 201394%At least 88%Apr 2016More info
CumbriaNov 201293%Not clearly specifiedEnd 2015More info
ShropshireMar 201393%Not clearly specifiedEnd spring 2016More info
BerkshireOct 201391%Not definedSeptember 2015More info
WarwickshireJun 201391%Not specifiedSpring 2016More info
Milton Keynes and Central BedfordshireAug 201391%Not clearly specified (about 90%)Spring 2016More info
WorcestershireAug 2013Not specified90% (24Mbps+)Spring 2014More info
OxfordshireAug 2013Not specified90% (24 Mbps+)End 2015More info
NorthamptonshireMar 201391%90% (more than 24 Mbps)Sep 2015More info
Hertfordshire and BuckinghamshireMar 2016More than 90%Not specifiedMarch 2016More info
Hereford and GloucestershireDec 201290%Not clearly specifiedEnd 2016More info
RutlandMay 201290%Not specifiedEnd 2013More info
SuffolkDec 2012Around 90%Over 80% (at least 24 Mbps)End 2015More info
Devon and SomersetJan 201390%Not specifiedEnd 2016More info
North YorkshireJul 201290%Not specifiedEnd 2014More info
EssexAug 201387%Not specifiedEnd summer 2016More info
NorfolkDec 2012Not specifiedOver 80% (at least 24 Mbps)Autumn 2015More info
Best regards,
dfenceman
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