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lowei
Expert
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Message 41 of 77

Re: Fifa - A new theory what is causing the LAG

Their network with fiber is the problem you have stated ??
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Distinguished Sage
Distinguished Sage
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Message 42 of 77

Re: Fifa - A new theory what is causing the LAG


@lowei wrote:
Their network with fiber is the problem you have stated ??

Where did I state that?

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lowei
Expert
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Message 43 of 77

Re: Fifa - A new theory what is causing the LAG

I report on another thread, I can't remember if it was one of yours or another thread,about this, that a BT customer resorted to "downgrading" to ADSL with BT and the problem went away so it is not exclusive fix get to Sky ADSL.
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Moderator
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Message 44 of 77

Re: Fifa - A new theory what is causing the LAG

Hi Guys,

 

Just a reminder to keep it friendly and on topic.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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Distinguished Sage
Distinguished Sage
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Message 45 of 77

Re: Fifa - A new theory what is causing the LAG

You have a weird way of interpreting things. What is says is that when the guy downgraded he never had the problem on ADSL as did the person moving to Sky. That does not mean the same as it was fibre was causing the problem.

 

I suppose though going by your interpretation this means that you are contradicting yourself as that would also mean I am not bias towards BT as I am saying the problem is a BT one.

 

Anyway, as you have said, this is not helping the OP so I see little point in going on with this.

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lowei
Expert
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Message 46 of 77

Re: Fifa - A new theory what is causing the LAG

If it's a problem with BT hopefully something can be done to sort the problem out.
And your rant has been unhelpful.
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TheRiddler
Newbie
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Message 47 of 77

Re: Fifa - A new theory what is causing the LAG

I also have the same problem, I saw many of the FIFA articles from before and didn't want to create an account on here to do a post because I wasn't sure if it would be deleted after BT investigated the issue. After seeing Spluff's article I thought I would register and post as well. I have had the problem since joining Infinity option 2 about two years ago, doesn't matter what time in the day I play I always have stuttering, slow player reactions and running, sometimes freezing which will last about 5 seconds then it will fast forward to catch up with play. The game is unplayable for me on every online game mode and I just don't know what to do. I have moved my xbox downstairs in the liiving room next to the openreach modem and HH3b and connecting via ethernet and it made no difference whatsoever. I have contacted EA many times to be told it is not a problem with them and it is a problem with my ISP. I am not really tech savvy when it comes to these things but have tried everything imaginable including; port forwarding, dmz mode, turning upnp off, wired/wireless, wireless adapters, new homehub 3, reseting my whole xbox and deleting files off there, resetting the HH. I have also cleared my system cache on my xbox and tried playing when nobody else is in the house and of course it made no difference. Like I said it makes no difference what time in the day it is it is unbearable to play. My contract is up in October and I can't wait that long because I have waited long enough.

 

As Spluff said, I am worried that if I was to move to Sky for example, it may still happen for whatever reason. Also, I enjoy BT Sport and love my football and am grateful for the fact that is free with the broadband. This is has been a terrible experience for me and the amount of white hairs I know have after trying to work out what is wrong is beyond belief! But seriously please someone out there, PLEASE help. I literally only play FIFA really because it's the game I enjoy most (and only game I am good at!) and the fact I can't play on a level playing field is saddening and deeply unfair.

 

Thanks for reading! 

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spluff
Expert
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Message 48 of 77

Re: Fifa - A new theory what is causing the LAG

I am sure there is many others who play fifa who:-

a. don't know the problem exists (just think its normal)
b. know the problem exists and just gave up on it
c. know the problem exists but cant be bothered to sign up and post

I posted to hopefully show that a long time sufferer (albeit ADSL) fixed it by changing his ISP from plusnet (owned by BT?) to Sky and he is enjoying lag free gaming....

Therefore it proves that it may fix the problem... PlusNet agree that they couldn't located the problem aswell and must be something different with Sky.

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spluff
Expert
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Message 49 of 77

Re: Fifa - A new theory what is causing the LAG

Also it proves that there is a solution out there and that a gamer suffering for 3 years now is happy. 

 

Would love to know what causes this problem and why changing ISP has fixed it for this guy.

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-AndyH-
Expert
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Message 50 of 77

Re: Fifa - A new theory what is causing the LAG

You need to see what is happening your end by looking at the TCP traffic. 

 

One of the things that could be tried is to put you on 'Elevated Best Efforts'. This would give your traffic a preferential weighting in the 21CN network. It would be a very simple thing to do and try to see if that makes any impact. Again, you might struggle to get BT Retail to do this for you - but they have nothing to lose to try it for you (cost is £3 per month normally).

 

There are going to be some changes to FTTC coming up. One of the things will be new DLM Profiles which better suit the end users and their needs. Each ISP has been invited to put forward what they want, but I understand that two types of profiles (for gamers and IPTV users) are popular requests. I think it will be a number of months before this is introduced, but this may resolve things for you.

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