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spluff
Expert
464 Views
Message 51 of 77

Re: Fifa - A new theory what is causing the LAG

Sounds very interesting AndyH

How would I try and get BT to put me on the Elevated Best Efforts to try it and see if that resolves the issue?

Also the DLM profiles sound interesting but sounds like it will be some way off from now...
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-AndyH-
Expert
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Message 52 of 77

Re: Fifa - A new theory what is causing the LAG

Do you have a support ticket raised? If you do, I would make the suggestion to try the Elevated Service.

 

 

 

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lowei
Expert
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Message 53 of 77

Re: Fifa - A new theory what is causing the LAG


@spluff wrote:
I am sure there is many others who play fifa who:-

a. don't know the problem exists (just think its normal)
b. know the problem exists and just gave up on it
c. know the problem exists but cant be bothered to sign up and post

I posted to hopefully show that a long time sufferer (albeit ADSL) fixed it by changing his ISP from plusnet (owned by BT?) to Sky and he is enjoying lag free gaming....

Therefore it proves that it may fix the problem... PlusNet agree that they couldn't located the problem aswell and must be something different with Sky.


Couldn't agree more.

 

Just wish mods would have been flagged and posts would have not been deleted.

 

As a avid gamer somethings not right!

 

And yes @-AndyH- ive been banging on about the profiles on fibre to be optional for ages

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spluff
Expert
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Message 54 of 77

Re: Fifa - A new theory what is causing the LAG

i have had many support tickets open in the past - they probably expired now 🙂  and if i ask to try elevated service would they know what I am talking about>?

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-AndyH-
Expert
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Message 55 of 77

Re: Fifa - A new theory what is causing the LAG

First level support probably wouldn't know. I would raise a ticket and explain that you want to test whether changing the traffic priority has an impact on your gaming lag.

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spluff
Expert
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Message 56 of 77

Re: Fifa - A new theory what is causing the LAG

i haven't done this in a while can you remind me how to do it 🙂
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DaveNI1979
Expert
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Message 57 of 77

Re: Fifa - A new theory what is causing the LAG

Been getting pings of 102ms to easo.ea.com last week or so and had no lag at all really. Usually around 125-130ms for me. Prob just a coincidence though. Expecting the usual lag to return at some stage. 

 

 

C:\Users\McClean>ping easo.ea.com

Pinging easo.ea.com [159.153.234.54] with 32 bytes of data:
Reply from 159.153.234.54: bytes=32 time=105ms TTL=108
Reply from 159.153.234.54: bytes=32 time=105ms TTL=108
Reply from 159.153.234.54: bytes=32 time=102ms TTL=108
Reply from 159.153.234.54: bytes=32 time=105ms TTL=108

Ping statistics for 159.153.234.54:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 102ms, Maximum = 105ms, Average = 104ms

C:\Users\McClean>tracert easo.ea.com

Tracing route to easo.ea.com [159.153.234.54]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 14 ms 172.16.18.3
3 * * * Request timed out.
4 13 ms 12 ms 12 ms 217.41.216.109
5 15 ms 15 ms 15 ms 213.120.158.250
6 14 ms 15 ms 15 ms 31.55.165.15
7 15 ms 15 ms 15 ms 31.55.165.109
8 15 ms 15 ms 15 ms 109.159.250.182
9 28 ms 27 ms 25 ms core2-te0-3-0-5.ealing.ukcore.bt.net [109.159.25
0.143]
10 25 ms 25 ms 25 ms transit2-xe1-1-0.ealing.ukcore.bt.net [62.6.200.
142]
11 26 ms 24 ms 26 ms t2c4-xe-10-2-0-0.uk-eal.eu.bt.net [166.49.168.41
]
12 32 ms 32 ms 32 ms xe-9-0-0.edge4.London2.Level3.net [212.187.201.1
33]
13 120 ms 123 ms 124 ms vl-3202-ve-130.ebr2.London2.Level3.net [4.69.202
.181]
14 115 ms 116 ms 116 ms ae-44-44.ebr1.Paris1.Level3.net [4.69.159.94]
15 113 ms 111 ms 112 ms ae-71-71.csw2.Paris1.Level3.net [4.69.161.82]
16 120 ms 119 ms 119 ms ae-72-72.ebr2.Paris1.Level3.net [4.69.161.97]
17 121 ms 120 ms 122 ms ae-44-44.ebr2.Washington1.Level3.net [4.69.137.6
2]
18 122 ms 121 ms 120 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1
50]
19 114 ms 114 ms 112 ms ae-2-70.edge3.Washington1.Level3.net [4.69.149.8
1]
20 106 ms 106 ms 106 ms EA-INC.edge3.Washington1.Level3.net [4.59.144.74
]
21 106 ms 105 ms 103 ms 159.153.93.2
22 103 ms 102 ms 104 ms 159.153.225.30
23 106 ms 103 ms 103 ms meav5-pub.pt.iad.ea.com [159.153.226.105]
24 103 ms 104 ms 104 ms easo.ea.com [159.153.234.54]

Trace complete.

C:\Users\McClean>

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spluff
Expert
287 Views
Message 58 of 77

Re: Fifa - A new theory what is causing the LAG

Anyone please help me how to raise a support ticket to try the elevated service please?
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spluff
Expert
265 Views
Message 59 of 77

Re: Fifa - A new theory what is causing the LAG

please?

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Distinguished Guru
261 Views
Message 60 of 77

Re: Fifa - A new theory what is causing the LAG

A what?
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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