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Message 1 of 4

Firmware upgrade on SmartHub 2 lowered speed

Only just upgraded to Halo.

Firmware upgrade on Friday 19th June.

Not happy with speed drop, even on last router was getting 49Mbps

Product code:Smart Hub 2
 
Firmware version:v0.17.01.12312-BT
 
Firmware updated:Fri Jun 19 01:25:56 2020
 
Board version:R01
 
GUI version:1.56 15_02_2019
 
DSL uptime:0 days,17 Hours17 Mins55 Secs
 
Data rate:7.445 Mbps / 32.399 Mbps
 
Maximum data rate:7.441 Mbps / 45.645 Mbps
 
Noise margin:5.8 / 11.2
 
Line attenuation:11.0 / 22.3
 
Signal attenuation:11.0 / 23.0
 
VLAN id:101
 
Upstream error control:Off
 
Downstream error control:O
 
Any advice please appreciated?
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3 REPLIES 3
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Message 2 of 4

Re: Firmware upgrade on SmartHub 2 lowered speed

Check for noise on your line. 17070 option 2, best with corded phone.

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Message 3 of 4

Re: Firmware upgrade on SmartHub 2 lowered speed

Mine is also slightly lower after you fw release. 

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Message 4 of 4

Re: Firmware upgrade on SmartHub 2 lowered speed

Interesting, I’m on FTTP and noticed a slight drop in speed from 75Mbps to 70 Mbps after this recent firmware update. So it can’t be noise on the line....not in my case.

 

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